TWINTEL Solutions

TWINTEL understands that not every organization is ready to move to a fully dedicated and managed IT plan. That’s why we offer our “IT On - Demand” package which guarantees that your technology under goes regular maintenance and 24/7 network health and security monitoring. In addition, you will have as needed access to a complete technology department including certified technicians, engineers, and an expert Chief Technology Officer at greatly discounted hourly rate. 
 

TWINTEL designed “IT On - Demand” specifically for:

• Small office environments that require proactive maintenance and network health monitoring, but not quite ready for a dedicated Managed IT Plan
   
• Organizations with a limited budget, but still wish to leverage TWINTEL’s highly skilled technicians, administrators, and expert CTOs. 
   
• Organizations that already have an internal IT department but want the added professional IT support team and powerful networking monitoring and management tools.
   

Below is a listing of what is included in our "IT On - Demand" package.

PC Maintenance
Automated Scheduled Anti Virus Updates
Automated Scheduled Spyware Prevention and Deletion
Automated Temp File Deletion
Automated Patch Assessments & Updates
Comprehensive Tracking of all Software and Hardware on each Desktop/Laptop
Detailed & Comprehensive Reports for Inventory & Preventative Maintenance Activities
Server Maintenance
Security Patch Management
Service Pack Management
Core Health Monitoring
On - Demand IT Services
Live Help Desk Support	Hourly
Network Support and Administration	Hourly
Strategic Planning and Guidance	Hourly
Hosted Solutions	Hourly
Onsite Support and Projects	Hourly
Custom Development	Hourly
Disaster Recovery Planning	Hourly