NonProfit Technology http://www.twintelsolutions.com/ Tue, 22 May 2012 19:10:03 +0000 FeedCreator 1.7.3 http://www.twintelsolutions.com/images/M_images/ NonProfit Technology http://www.twintelsolutions.com/ How to Build Your Mobile List: 3 Rules for a Great "Call to Action" http://www.twintelsolutions.com/non-profit-technology-network/how-to-build-your-mobile-list-3-rules-for-a-great-call-to-action.html http://www.twintelsolutions.com/non-profit-technology-network/how-to-build-your-mobile-list-3-rules-for-a-great-call-to-action.html
Stephen Fishbach
Word Nerd
Mobile Commons
These 3 great tips on developing a call to action for your mobile campaigns can actually be used in a variety of contexts.

In the previous post in this series, we talked about how you can use your existing media to build your mobile list by adding a simple "call to action."

Not all calls to action are created equal, however. This post gives you three simple rules to make sure your message will inspire people to actually text in and join.

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Wed, 18 Apr 2012 23:25:21 +0000
Activist Media from the Frontlines: Mobile, Strategic, and Much More Than Just at "The Right Place at the Right Time" http://www.twintelsolutions.com/non-profit-technology-network/activist-media-from-the-frontlines-mobile-strategic-and-much-more-than-just-at-the-right-place-at-the-right-time.html http://www.twintelsolutions.com/non-profit-technology-network/activist-media-from-the-frontlines-mobile-strategic-and-much-more-than-just-at-the-right-place-at-the-right-time.html
Katrin Verclas
Co-Founder & Editor
MobileActive.org
Activists on the ground and online do not 'just happen' to capture and record media because they are in the "right place at the right time" but instead systematically gather, and strategically disseminate media.

In Syria, activists and citizen journalists fill a media void and strategically inform the global conversation on the uprising by capturing and sharing their own footage. They are organized, trained, smart, strategic, and promote media - much of it mobile - with a purpose.

Mass demonstrations and continued state violence continue in Syria. Authorities are largely banning foreign reporters and have arrested Syrian journalists and bloggers. Outside of the country, news outlets report on the major events there citing "Syrian activists" as the source of information.  Day-to-day events in cities around the country come to our attention largely because of the activists and citizen journalists who are systematically providing information to news outlets worldwide.

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Wed, 18 Apr 2012 20:42:07 +0000
Former Nonprofit Treasurer Sentenced To 30 Months http://www.twintelsolutions.com/nonprofit-times/former-nonprofit-treasurer-sentenced-to-30-months.html http://www.twintelsolutions.com/nonprofit-times/former-nonprofit-treasurer-sentenced-to-30-months.html The former treasurer of the Ronald McDonald House Holiday Cruise was sentenced to 30 months in jail after being convicted of stealing thousands of dollars from the charity's fund.

Randall Morrison, 50, was sentenced Monday in a U.S. District Court in Seattle, Wash., according to an article on SeattlePi.com. Morrison was also ordered to pay $112,220 in restitution. He had earlier admitted to stealing $142,000 from the nonprofit's fund, which left the small holiday charity facing bankruptcy. Morrison had no affiliation with the organization's larger affiliate, Ronald McDonald House Charities of Western Washington & Alaska.

Assistant U.S. Attorney Steven Masada called Morrison's crimes "inexcusable," noting that his salary was at times as high as $160,000 a year. The money stolen from the fund would have been used to finance holiday cruises for sick children and their families who have displaced from their homes during Christmas because of these illnesses. Masada said that Morrison used the money to finance his personal lifestyle. For his part, Morrison said he was motivated to steal because of gambling debts he had while he struggled to deal with his wife's health problems. His attorney, Lynn Hartfield, told the court he has since stopped gambling and is seeking treatment for his addiction.

While Morrison serves his 30 months in prison, the Ronald McDonald House Holiday Cruise has been forced to cut back on its activities because of the lost money. This includes significantly curtailing the Holiday Cruise and festivals on Mother's Day, Father's Day, and an Easter brunch.

Morrison was able to steal the money undetected for years after he joined the organization in 2005 because of a lack of internal safeguards at the organization. The embezzlement only came to light in 2009, when his new employer contacted the charity about discrepancies on his business credit card. An investigation subsequently revealed that more than $100,000 had gone missing.

Further investigation did show that Morrison repaid $30,000 in 2006. In a letter to the court, Hartfield wrote that Morrison is remorseful for his crimes and is "concerned" about the long-term impact of his actions on his wife and children.

You can read the full story on this case on SeattlePi's website.
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Wed, 18 Apr 2012 18:17:00 +0000
cloudSHIFT Cloud Services Assessment - Four-Hour Consultation (TechSoup Limited) http://www.twintelsolutions.com/today-in-tech-soup/cloudshift-cloud-services-assessment-four-hour-consultation-techsoup-limited.html http://www.twintelsolutions.com/today-in-tech-soup/cloudshift-cloud-services-assessment-four-hour-consultation-techsoup-limited.html

Limited offer: Assessment of an organization's server environment and evaluation of adding cloudSHIFT virtual server

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Wed, 18 Apr 2012 16:21:43 +0000
Intuit QuickBooks Premier Editions 2011 (with 3 User License) (TechSoup Limited) http://www.twintelsolutions.com/today-in-tech-soup/intuit-quickbooks-premier-editions-2011-with-3-user-license-techsoup-limited.html http://www.twintelsolutions.com/today-in-tech-soup/intuit-quickbooks-premier-editions-2011-with-3-user-license-techsoup-limited.html

Limited offer: Accounting and financial management software with a choice from six editions (electronic delivery only)

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Wed, 18 Apr 2012 16:20:18 +0000
Reliability of Resources: The 2012 Field Guide to Software for Nonprofits http://www.twintelsolutions.com/idealware/reliability-of-resources-the-2012-field-guide-to-software-for-nonprofits.html http://www.twintelsolutions.com/idealware/reliability-of-resources-the-2012-field-guide-to-software-for-nonprofits.html

The other day, I drove circles around a cement plant outside San Antonio, Texas, looking for a Google-recommended barbecue joint that just did not exist. That got me thinking about where I get my information, and how much I trust it--or how much I should trust it. 

Where do you turn for your information? For most people, the answer today is probably very different from the one we might have given in the past. My first job out of college was a few years before Google became a search engine--and longer still before it became a verb synonymous with looking things up--and back then, looking things up meant going to the library, or a bookstore, or finding someone with a different experience than my own and asking questions.

Now, looking things up means typing a keyword or two into a little box. The rainiest place on earth is the village of Mawsynram, in northeastern India, with an annual rainfall of 467 inches. The T-Rex probably weighed about nine tons. You can rent Johnny Depp's private yacht, Vajoliroja, for $130,000 a week. It took me 11 seconds to learn those three facts on Google, something that might have taken a few hours and a trip downtown before the advent of the search engine. 

Sometimes, though, Google--like all search engines--can lead you astray. It also told me that Cherrapunji, India, is the rainiest place on earth with 498 inches each year, that a T-Rex probably weighed from five to seven tons , and that Johnny Depp's yacht is spelled as the more phonetic Vaholiroha.

In each of these cases, Google was not necessarily wrong--the world is full of conflicting opinions, interpretations, and from time to time even disputable facts. Google is merely a tool that presents information, and it's up to us to use our judgment to determine which information is the most accurate and most reliable. But what if the information you're looking for is mission-critical? Or what if you don't know enough about it to determine which source is the most reliable, or the most accurate? That's a challenge each of us faces at one time or another, and when it comes to keeping up with all the software tools regularly hitting the market, it's one we face on an ongoing basis. 

At Idealware, we work hard to be the source that provides the most accurate and reliable information. I met a lot of people at the Nonprofit Technology Conference a couple weeks ago who were familiar with our work because we're often the first result to pop up when they Google software types that are useful to nonprofits. That's a goal of ours, and we take it seriously. Being impartial is so important to us that it's in our mission statement. 

Today we're proud to release the 2012 update to our Field Guide to Software for Nonprofits, our third annual edition. It covers nearly 70 types of software, from association management to wikis and everything in between. We tell you what’s available, what it can do for you, how you might use it, who the most common vendors are, and what you can expect to pay. Learn more about it, or pick up your copy, here.

It's a handy reference to keep on your desk that will get you started learning about all the different types of software that can help your organization.

Once you're ready to research them further, learn more, or start choosing the best one for your needs, our website is full of free resources just waiting for you to explore them. Visit us directly at www.idealware.org... or find us through Google. Either way, unlike that Texas barbecue joint, we'll be here. We value your trust, and want to continue to earn it.

 

 

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Wed, 18 Apr 2012 15:47:43 +0000
Your favorite quotes: Remember what matters http://www.twintelsolutions.com/idealist/your-favorite-quotes-remember-what-matters.html http://www.twintelsolutions.com/idealist/your-favorite-quotes-remember-what-matters.html Yesterday on Twitter and Facebook we asked folks to share “quotations that help you keep priorities straight.” You responded enthusiastically, citing everyone from poet Mary Oliver to philosopher George Santayana to Dr. Seuss to an elementary school librarian in Urbana, IL. See a collection of the results on Storify. I hope these words help you [...]]]> Wed, 18 Apr 2012 13:37:23 +0000 U.S. Eases Sanctions For Nonprofits Working In Myanmar http://www.twintelsolutions.com/nonprofit-times/u.s.-eases-sanctions-for-nonprofits-working-in-myanmar.html http://www.twintelsolutions.com/nonprofit-times/u.s.-eases-sanctions-for-nonprofits-working-in-myanmar.html The United States has eased financial sanctions that will allow U.S. nonprofits to do humanitarian and development work in the Southeast Asian country of Myanmar.

ABC News reported today that the Treasury Department announced the changes to the sanctions as a reward for the military-dominated country, sometimes known as Burma, for instituting democratic reforms. It is the first of many changes that will be made by the Obama administration after Aung San Suu Kyi's opposition party won a landslide victory during the country's recent by-elections. The U.S. also plans to ease restrictions to allow some investment to the country and the export of other financial services. Tough sanctions on trade will remain in place for now.

The international work that will be done by nonprofits should bring much needed help to a country that is one of the poorest in Southeast Asia after 50 years of military rule.

You can read the full story on ABC News' website.
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Tue, 17 Apr 2012 17:31:00 +0000
How to Build Your Mobile List: Add a “Call to Action” to Your Existing Media http://www.twintelsolutions.com/non-profit-technology-network/how-to-build-your-mobile-list-add-a-call-to-action-to-your-existing-media.html http://www.twintelsolutions.com/non-profit-technology-network/how-to-build-your-mobile-list-add-a-call-to-action-to-your-existing-media.html
Stephen Fishbach
Word Nerd
Mobile Commons
The "call to action" is the quick sentence where you tell people to "Text a KEYWORD to a SHORTCODE." And you can easily use any of your existing communications to add in the mobile call.

When you start a mobile campaign, the first step to success is to get people to sign up for your alerts. In this series of posts, we'll be discussing a few ways to use the resources you already have to build your mobile list.

One of the strengths of a mobile campaign is how seamlessly it can integrate into your existing outreach. You can use all of your communications – TV commercials, email newsletter, website, radio spots, and more – to get people to sign up for your mobile list. All you have to do is add a "call to action."

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Mon, 16 Apr 2012 23:12:38 +0000
Nonprofits have tax deadlines too http://www.twintelsolutions.com/idealist/nonprofits-have-tax-deadlines-too.html http://www.twintelsolutions.com/idealist/nonprofits-have-tax-deadlines-too.html If you hurried to the Post Office today to pay your taxes or claim your refund, you’re in good company. Estimates are that 25% of U.S. taxpayers file on the last day each year. But don’t expect long lines at the post office; the IRS is hoping 80% of returns will be filed online, up [...]]]> Mon, 16 Apr 2012 19:17:41 +0000 The 2012 Field Guide to Software for Nonprofits http://www.twintelsolutions.com/idealware/the-2012-field-guide-to-software-for-nonprofits.html http://www.twintelsolutions.com/idealware/the-2012-field-guide-to-software-for-nonprofits.html
PublishDate: 
April 2012

How do you choose software for your nonprofit? With so many different types of software available, it’s difficult to even know what’s available, let alone what’s best for your organization’s particular needs. That’s why we created the Idealware Field Guide to Software for Nonprofits. This handy reference covers all the different types of software that might be useful to you—and we just updated it for 2012.


Look inside the book, via a preview version

 

 

 

The new edition covers nearly 70 types of software, from association management to wikis and everything in between. We tell you what’s available, what it can do for you, how you might use it, who the most common vendors are, and what you can expect to pay.  

Written in the friendly, accessible format you’ve come to expect from Idealware, the 2012 Field Guide helps you pinpoint the types of software that can increase your organization’s effectiveness and efficiency, from back office operations to supporting your board to engaging constituents on social media. User-friendly summaries and case studies help you demystify the options for your organization’s needs and technological maturity.  
 
Purchase the 151-page paperback book directly through Idealware or through Amazon for $19.95. Buy the book now.  Interested in distributing the Field Guide to a group of nonprofits, like your members, grantees or affiliates? It’s available for licensing and customization for very attractive rates. View more info about group licensing.
 
What’s included? All the types of software that can help you with your fundraising, communications, collaboration, constituent management and back office processes.

 



Back Office and Productivity
Accounting Systems
Credit Card Processing
Data Backup
Dashboards
Digital Asset Management
Document Management Systems
Email and Calendar Software
Firewalls
Multimedia Editing
Office Software
Online Surveys
Page Layout
Photo Editing
Program Evaluation
Virus Protection
Web Analytics

Constituent Management
Association Management 
Case Management
Constituent Relationship Management
Donor Management
Integrated Online Systems
Volunteer Management Software

Collaboration
Board Support Software
Collaborative Documents
eLearning
File Sharing
Intranets and Portals
Online Chat
Online Conferencing
Project Management
Screenshots and Screencasting
Wikis


 


Fundraising and Events
Event and Auction Management
Event Registration
Friend-to-Friend Fundraising
House Parties and Meet Ups
Online Auctions
Online Donations
Ticketing

Outreach and Engagement
Blogs
Broadcast Email
Charts, Maps and Diagrams
Custom Online Communities
eAdvocacy
Email Discussion Lists
Facebook
Geo-Location Applications
Google+
LinkedIn
Measuring Social Media
Mobile Apps
Mobile Text Messaging
Mobile Websites
Niche Social Networking Sites
Online Advertising
Online Listening
Petitions and Pledges
Photo Sharing Websites 
Podcasts 
QR Codes
RSS
Search Engine Optimization 
Social Content Websites
Twitter
Video Sharing and Streaming 
Web Content Management Systems

 

 

 

 

 

 

 

 

 

 

 

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Mon, 16 Apr 2012 19:16:55 +0000
Nonprofit Health Exec Accused Of Scammed Tax Returns http://www.twintelsolutions.com/nonprofit-times/nonprofit-health-exec-accused-of-scammed-tax-returns.html http://www.twintelsolutions.com/nonprofit-times/nonprofit-health-exec-accused-of-scammed-tax-returns.html
New York authorities have accused the former manager of a Long Island, N.Y.-based Head Injury Association (HIA), a nonprofit health agency, of stealing the IDs of more than 50 brain injury patients in an effort to get better tax returns.

The Wall Street Journal reported today that Benjamin Achampong is facing indictment on the charges in Suffolk County. Achampong hasn't worked at HIA since 2006, and the organization is cooperating with investigators.

The list of charges against Achampong are very serious. He allegedly used patients' Social Security numbers and other IDs to file false tax returns. He's also accused of collecting more than $20,000 in NY state tax refunds, and from New Jersey and the Internal Revenue Service (IRS). Achampong is being held on $50,000 bail in Suffolk County Jail.

You can read the full story in The Wall Street Journal.
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Mon, 16 Apr 2012 18:28:00 +0000
April 15 Issue Released http://www.twintelsolutions.com/nonprofit-times/april-15-issue-released.html http://www.twintelsolutions.com/nonprofit-times/april-15-issue-released.html
The April 15, 2012 edition of The NonProfit Times has been released! If you haven't already received it in the mail, you can take a look at some of its content on our website.

Articles

Columns:
  • Who Has Money?What does a 90-years-dead Italian economist know about modern nonprofit fundraising? Plenty, according to Josh Whichard, Jeffery Hunt and Kevin Shulman, who spoke about a principle developed by Vilfredo Pareto in the early 20th century, popularly known as “the 80/20 Rule.”
  • Your 403(b) PlanWhen the Internal Revenue Service (IRS) recently announced that it was going to start auditing 403(b) plans for the 2009 tax year, the notification, for the most part, received scant attention.
You can view all of the articles via our website.
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Mon, 16 Apr 2012 14:53:00 +0000
Member Round Up: Post NTC Happenings! http://www.twintelsolutions.com/non-profit-technology-network/member-round-up-post-ntc-happenings.html http://www.twintelsolutions.com/non-profit-technology-network/member-round-up-post-ntc-happenings.html

It was amazing to see so many NTEN members at the NTC last week! This week, it’s even nicer to highlight some of the ways they're using technology, doing good, and educating the community. Don’t miss out on the opportunity to get your nonprofit ready in case of a technological disaster, take a free seminar on digital fundraising, or submit your amazing video to the nonprofit film festival.

Have more news to share? Drop us a line or include your links in the comments!

The good folks of the Information Technology Disaster Resource Center are hosting a 26-stop Disaster Preparedness Roadshow beginning April 23. These free events will help nonprofits identify critical technology components within their organizations, and implement best practices to continue operations in the event of a disaster.

Did your nonprofit make an astounding video this year? Submit it to the 2012 Lights. Camera. Help. video contest and earn the chance to win money for your cause! Click here to learn more - via video of course.

Greg Baldwin was recently featured in the Huffington Post for his article on The Economics of Generosity. Using data from Independent Sector, Greg calculates the value of an hour of volunteer work at roughly $21.79. In 2010,  62.8 million people volunteered, placing the overall value of volunteer time at $173 billion for the year. That’s a lot of value generated from volunteers alone!

If you are interested in digital fundraising and live in the NYC area, you may want to check out “Digital Fundraising: New Ways to Raise Money Online.” This seminar is hosted by the Social Innovator Collective and will be held Saturday, April 14th, from 10:00am to 6:30pm.  Use the discount code “PRESS” for a free registration!

The Rockefeller Foundation would like to know if you have an answer to a 21st century problem. They want to know what innovative ideas you have that could solve a problem for the next 100 years. If your idea is selected as a finalist, you’ll be invited to submit a grant proposal for up to $100,000 to get your project off the ground.

Has your organization looked into Google Grants but felt unsure how to proceed? Well, Searchmojo and GuideStar are hosting a free webinar at 2:00pm on April 19th. “How to Make the Most of Google Grants and Free Ad Dollars,” will review eligibility and what you need to know before you apply.

Anything we missed? Share your links in the comments!

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Fri, 13 Apr 2012 21:16:48 +0000
Is Website Accessibility a Social Responsibility? http://www.twintelsolutions.com/non-profit-technology-network/is-website-accessibility-a-social-responsibility.html http://www.twintelsolutions.com/non-profit-technology-network/is-website-accessibility-a-social-responsibility.html

Cindy Leonard, our presenter at "Access for All: Basics of Website Accessibility", believes we as nonprofits have a social responsibility to make our websites more accessible:

By their very nature, nonprofits exist to make the world a better place and to create positive social change. They should, therefore, be concerned with creating equal access to their programs, opportunities, and services.

Fortunately, there are things you can do right away to help improve your site – and she'll run through them with you next week.

> Learn more and register today!

Beyond being the right thing to do, implementing web accessibility can improve your SEO, cross-browser compatibility, mobile device usability, and more.

At this webinar, you will:

  • Learn about the universal benefits of having an accessible website.
  • Receive a list of questions to be asking your web developer(s) regarding accessibility compliance and your organization's website.
  • Learn about things you can check for and/or do immediately to improve your organization's website and receive resources to get additional information.

Whoever addresses the lack of scent associated with web browsing will either become very rich or the most hated person on the Internet. Food blogs would be greatly enhanced, but...

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Fri, 13 Apr 2012 20:48:06 +0000
Software to Curate Resources http://www.twintelsolutions.com/idealware/software-to-curate-resources.html http://www.twintelsolutions.com/idealware/software-to-curate-resources.html

 Here at Idealware, we follow a whole lot of different resources -- nonprofit focused blogs, technology news, new research, major news publications, and more-- to understand what's going on in the technology world that might be of interest to nonprofits, and to bring the best of what we find to Idealware readers through Twitter, our Best of the Web roundup, and (soon!) this blog.

 
For us, that involves a process where all staff members follow specific blogs and publications and flag relevant articles.  A point person (usually me) actually reads, or at least skims, all the resources that anyone flagged, and mark particularly good ones for Twitter.  And from there, we winnow down what we publish on Twitter, Facebook, the blog and other sources.
 
Although I suspect that a number of organizations are doing or would benefit from doing something similar to follow a lot of news sources on their own focus area, this process is suprisingly hard to support with low-cost software.  
 
We're currently doing most of it through a somewhat strange use of Instapaper -- a free tool designed to allow individuals to flag things for themselves to read later through a quick bookmarklet tool.  Everyone at Idealware uses the same Instapaper acccount to flag articles in their browser.  All these articles then appear in a single "Read Later" list in Instapaper.  Instapaper makes it easy to print all these articles or -- as I typically do -- automatically send yourself a digest to read on your mobile device of choice.  
 
So I typically read the articles offline (or skim them online, in busy times) and simply archive those that I don't think are very useful or particularly related to choosing software (our mission).  If they do seem useful, I move them into a "For Twitter" folder within Instapaper, and add a short description.  Andrea then uses that folder of articles as part of her Twitter and Facebook strategies, to combine with other posts and re-tweets.  When she's posted something, she currently just archives it, but we've been thinking about trying to group them by category to be able to post resource roundups on the blog by topic, which seems like it would work well.
 
The Instapaper route is working okay for us, but it seems like a really roundabout strategy for collecting and curating resources -- which you would think would be a common thing to want to do.  But we haven't been able to find a lot of other options.  Strangely, many of the services which say they're about curating content-- like paper.ly-- don't let you do any moderatation by hand. They only aggregate things from particular feeds or keywords.  Which could be useful to someone, but is basically worthless to us, as we're literally following dozens (maybe hundreds) of feeds in order to filter down to maybe about six resources a day.
 
Google Reader will allow some substantial portion of what we need to do, but it's somewhat awkward for lots of people to flag resources into a single place (unless they're all always using Reader themselves, which isn't the case for us), and the features to allow you to read offline aren't as useful as Instapaper.  It does, however, let you create your own annotated feed of resources, and do some sorting of resources.
 
Scoop.it is another interesting option in this realm.  Scoop.it does let people (including the general public) flag articles into a pool, and then provides functionality for one or multiple people to choose articles from that pool to publish into an online magazine type of format, with your own descriptions.  It's pretty compelling if your end goal is to publish a nice looking online roundup of resources, but internally, we're not sure about having a whole other public channel to pay attention to, and there doesn't seem to be an easy way to limit who can see your "magazine."
 
What are you using to do content curation?  Any great tools that we've overlooked?  We'd love to find a better way!

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Fri, 13 Apr 2012 04:00:00 +0000
Participate In NPT's 2012 Salary And Benefits Survey http://www.twintelsolutions.com/nonprofit-times/participate-in-npts-2012-salary-and-benefits-survey.html http://www.twintelsolutions.com/nonprofit-times/participate-in-npts-2012-salary-and-benefits-survey.html
Every year, The NonProfit Times and BlueWater Nonprofit Solutions team up for the the most comprehensive salary and benefits report in the sector. Last year's efforts resulted in the 2011 Salary and Benefits Report.

We are just beginning our efforts on the 2012 report, and we need your help in order to complete it. Sign-up today to participate in the only survey for nonprofits that will provide you with the comprehensive information needed to make key hiring and employment decisions.  Plus, you’ll have access to information that can be used to save money on salary and benefit costs.

All participants will receive a free Executive Summary of the results with salary data for all positions. As an added bonus, any one who finishes the survey by May 15, 2012 will be entered for a chance to win an iPad. Help your nonprofit and others and have a chance to win a cool device? Sounds like a good deal to me.

So what will the 2012 Salary Survey help you do? Here are some of the advantages:
  • Make sound decisions on staff salaries and benefits. Give your board and managers the data they need.
  • Get current salary and bonus pay data on 300 + nonprofit jobs from entry-level to the executive office.
  • Check YES when the IRS asks you on your Form 990 if salaries for your chief executive and key employees were set using comparability data for similar positions.
  • Learn about 94 employee benefits - health insurance, retirement, and more.
  • Track changes and trends from 2011 to 2012 for ALL Salary & Benefits information. 
  • Get data by nonprofit field, budget size, number of employees, and region throughout the U.S.A. 
  • Discover what special benefits are being offered to 15 executive level positions.
  • Stay competitive.
You can read more about the survey by clicking here.

Sign-up to participate in the 2012 Nonprofit Salary Survey today! The deadline to complete it is June 1, 2012.

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Thu, 12 Apr 2012 18:38:00 +0000
What Can Nonprofit Board Members Be Paid? http://www.twintelsolutions.com/nonprofit-times/what-can-nonprofit-board-members-be-paid.html http://www.twintelsolutions.com/nonprofit-times/what-can-nonprofit-board-members-be-paid.html The recent case of Greg Mortenson and the Central Asia Institute has led some to wonder whether being a nonprofit board member and a salaried employee are mutually exclusive.

According to Maryam K. Ansari, Esq. of FindLaw.com the answer is no -- with some qualifications.

In an article featured in Reuters, Ansari wrote that it is perfectly within the law of tax exempt organizations for board members to have salaries, as long as the pay is "reasonable." What defines reasonable? This is defined by law. The Internal Revenue Service (IRS) has intermediate sanctions rules that require checking salaries at like organizations to ensure there isn't private gain.

Ansari also wrote about another factor in the pay of board members: A conflict of interest and compensation policy. These are put into place to prevent the individual from deriving any extra benefits from the nonprofit. Standard conflict of interest policies usually state that when the board votes on the pay for a member, that individual must leave the room during the process.

A compensation policy will lay out how the salary for that employee is to be determined. Things that will be considered are the duties of the position and the average salary paid for the job. All of these procedures must be documented to ensure that the decision was impartial.

Nonprofit board pay can be a very sticky subject, so it's important to follow the best practices that Ansari laid out. To read her full article, head on over to the Reuters website.
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Thu, 12 Apr 2012 18:15:00 +0000
How-to: Quickly Optimize Your Website for Mobile Devices http://www.twintelsolutions.com/non-profit-technology-network/how-to-quickly-optimize-your-website-for-mobile-devices.html http://www.twintelsolutions.com/non-profit-technology-network/how-to-quickly-optimize-your-website-for-mobile-devices.html
Ehren Foss
Co-Founder and CEO
HelpAttack!
It doesn't need to take a lot of time and money to make your website more friendly for mobile users. Here's how to get the most bang for your buck when investing in the mobile web.

Pop quiz hot shot: What percentage of website traffic do you get from mobile devices, tablets, and smart phones?A smart answer involves looking in Google Analytics or another tool and looking at the overall percentages (ours is 7.4%). An even smarter answer is: "It depends!"  You probably only have a handful of pages that people visit on their phones: Your homepage, your Twitter and Facebook pages, and perhaps a couple event specific pages or signup pages.

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Wed, 11 Apr 2012 18:08:55 +0000
UK Prime Minister's Office: Wealthy Abuse Charitable Deduction http://www.twintelsolutions.com/nonprofit-times/uk-prime-ministers-office-wealthy-abuse-charitable-deduction.html http://www.twintelsolutions.com/nonprofit-times/uk-prime-ministers-office-wealthy-abuse-charitable-deduction.html
Some wealthy people in Britain are making donations to charities that don't do a lot of charitable work in an effort to increase their charitable deduction, according to a report from the Prime Minister's office.

BBC News' report on this story came after Chancellor George Osborne announced a budget that placed a cap on tax relief from charitable donations. You might recall similar controversy in the U.S. from President Barack Obama's continuing desire to also cap charitable deduction. Osborne's Budget announced that starting in April 2013, the maximum amount that can be claimed from tax relief is £50,000 or 25 percent of the individual's income, depending on which is greater.

In an interview with the British paper The Daily Telegraph, Osborne said he was "shocked" by what he saw as a large scale attempt by the rich to avoid taxes through charitable donations. That interview, and the chancellor's budget, was criticized by leading philanthropists and charitable organizations. John Low, chief executive of the Charities Aid Foundation, told BBC News that the Chancellor is wrong to equate tax relief on major donations as tax avoidance. He went on to say that a blanket cap on deduction will cost charities millions by making it more difficult for donors to make major donations.

A spokesman for the Prime Minister's office defended the cap, saying it was necessary to prevent abuse by some wealthy citizens.

You can read the full story on BBC News' website.
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Wed, 11 Apr 2012 16:59:00 +0000
Diana’s Big Move: The job applications continue… http://www.twintelsolutions.com/idealist/diana-s-big-move-the-job-applications-continue.html http://www.twintelsolutions.com/idealist/diana-s-big-move-the-job-applications-continue.html Hi, Diana again. I checked in a little while ago about the beginning of my job search. I thought it might be time for an update and a few more insider tidbits. I have sadly little to report: a few false starts, and one tiny spark of a lead that I hope to turn into [...]]]> Wed, 11 Apr 2012 15:29:55 +0000 Housing Nonprofit Files Complaint Against Wells Fargo http://www.twintelsolutions.com/nonprofit-times/housing-nonprofit-files-complaint-against-wells-fargo.html http://www.twintelsolutions.com/nonprofit-times/housing-nonprofit-files-complaint-against-wells-fargo.html A Washington, D.C.-based nonprofit filed a complaint against Wells Fargo with the U.S. Department of Housing and Urban Development (HUD).

According to a report from Reuters, the National Fair Housing Alliance (NHFA) accused the bank of failing to maintain foreclosed homes in minority neighborhoods. The nonprofit claimed that, when compared to houses in white areas, the foreclosed homes suffered from a lack of regular maintenance.

The complaint comes after NHFA completed years of investigations of Wells Fargo-owned properties in eight cities, including Atlanta, Baltimore, Dallas, and Miami. The complaint cites statistics to allege that the properties in white neighborhoods received much better care. For instance, NHFA reported that 56 percent of the foreclosed buildings surveyed in minority communities had significant trash build-up, compared with 30 percent in white areas.

A Wells Fargo spokesperson, Tom Goyda, responded to the complaint by saying that the bank conducts all lending activities in a consistent manner with no regard to race. He went on to say that, because the complaint does not cite specific properties, Wells Fargo cannot investigate the allegations in the areas NHFA lists.

You can read the full story in Reuters.
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Wed, 11 Apr 2012 14:16:00 +0000
How Do Nonprofits Use Social Networks? http://www.twintelsolutions.com/non-profit-technology-network/how-do-nonprofits-use-social-networks.html http://www.twintelsolutions.com/non-profit-technology-network/how-do-nonprofits-use-social-networks.html

As you may have heard, we released the 2012 Nonprofit Social Benchmarking Report at the NTC last week. The study, done in association with Common Knowledge and Blackbaud, has a lot of great insights into how the nonprofit respondents use social networks.

Even better, you can hear directly from the authors this week at a free webinar – and ask them your questions.

> Free for everyone! Learn more and register today

The report addresses questions like: How many Facebook pages does the average nonprofit maintain? How many followers do nonprofits have on Twitter? What is the value of a Facebook fan, in terms of donations, dues, and other types of financial revenue, to my organization in the 12 months after they become a fan?

You'll learn:

  • The Top 12 Social Media Insights from this year's research
  • Key Trends we've been able to track, now that the survey is in its fourth year
  • What we're watching for in 2012

No, I'm afraid the report doesn't address Pinterest... yet. But we do have a webinar coming up on that, too.

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Tue, 10 Apr 2012 23:34:09 +0000
Outgoing Nonprofit Chairman Calls For Executive Director's Resignation http://www.twintelsolutions.com/nonprofit-times/outgoing-nonprofit-chairman-calls-for-executive-directors-resignation.html http://www.twintelsolutions.com/nonprofit-times/outgoing-nonprofit-chairman-calls-for-executive-directors-resignation.html The outgoing chairman of a Charlestown, Mass.-based nonprofit is calling for the resignation of the organization's executive director.

The Boston Herald reported today that the Rev. Daniel Mahoney resigned from Life Focus Center last week in the wake of a state auditor blasting the nonprofit for allegedly spending $100,000 in taxpayer funds on outside expenses during a Disney World vacation.

In the letter announcing his resignation, Mahoney said he only heard of the charges when a reporter from The Boston Herald sought to interview him about the state auditor's report. Writing that he was embarrassed by the report, he urged Executive Director Jack Millerick, who is accused of charging $130,000 on the nonprofit's credit card in fiscal years 2009 and 2010, to step down. Mahoney wrote that he has lost all "confidence and trust" in Millerick as a leader. He also wrote that the nonprofit still hadn't fully addressed the concerns in the state auditor's report.

A Life Focus Center spokesperson told The Herald that Millerick has no plans to step down.

You can read the full story in The Boston Herald.
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Tue, 10 Apr 2012 16:53:00 +0000
Using Everyday Technology to Improve Your Services http://www.twintelsolutions.com/non-profit-technology-network/using-everyday-technology-to-improve-your-services.html http://www.twintelsolutions.com/non-profit-technology-network/using-everyday-technology-to-improve-your-services.html

[Editor's note: The following is an excerpt of an article in the March 2012 issue of NTEN:Change. Read the complete article -- and the rest of the issue -- when you subscribe to the journal for free!]

By Laura S. Quinn, Idealware and Amy Wagner, MAP For Nonprofits

Many nonprofits think of innovation as a luxury they can’t afford. Staff time and budgets are limited, and improving the different ways they use technology seems out of reach. But technology can offer straightforward, inexpensive means of providing higher quality services and create numerous opportunities to do more with less—even in our current economic climate. This makes innovation something organizations can no longer afford not to embrace.

When we think about innovation, we often envision cutting-edge technology that’s flashy, shiny and futuristic: things like jet packs, flying cars and computers that integrate with our homes. But our research shows many nonprofits successfully use technology to innovate in more subtle ways. While these solutions may not be as eye-catching as a jet pack, they’re often low-cost and effective, which makes them both easier to implement and easier for other organizations to replicate.

MAP for Nonprofits and Idealware collaborated on six months of research that began with a survey of 180 human service organizations in Minnesota. We asked about the technologies they were using and the various ways they applied technology to improve their service delivery. Through their responses, and detailed follow-up interviews with 13 nonprofits, we discovered some remarkable and unexpected stories of innovation.

One small organization, for example, is using text messages to communicate with teens who participate in a mentoring program. A staff member observed that, though all the teens carried cell phones and used them frequently, few would answer phone calls or emails. Her simple, free solution substantially increased the number of teens who attend programs.

In another example, a domestic abuse organization found a creative way to modify its existing database to provide information to external parole officers who had been reliant upon staff. The innovation transformed the relationship from a time-consuming hassle to a real partnership.

A third nonprofit designed a system that helps local organizations pool shared data to better understand how each community member is served across the different providers.

Can your organization replicate these kinds of results? We think the answer is a resounding “yes,”

Can your organization replicate these kinds of results? We think the answer is a resounding “yes,” and that many nonprofits can better connect their needs with technology to improve the ways they serve constituents. Our research shows that such solutions don’t require a huge investment or in-depth planning process.

The data from our study revealed several elements common to organizations that used technology for innovation successfully.

  • First, it’s critical to understand your organizational needs in order to identify possible inefficiencies, problems or opportunities for improvement.
  • Second, you need to be aware of the technologies available to you—those that you might already have, and other affordable solutions relevant to your needs.
  • Third, make a concerted effort to actually connect your needs with a technology to determine what’s likely to be a useful and cost-effective solution.
  • Finally, innovation will fail without support—make sure your organization is on board with the change, and that sufficient resources are available to see it through to completion.

How do these steps look in action? We take a look at each one in depth in the complete article:

> Get the complete issue here.

Has your organization found innovative uses of your existing technology resources? Have you done some creative problem-solving to with technology? We know that nonprofits are especially resourceful, and we'd love to hear your examples!

Please share in the comments below.

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Tue, 10 Apr 2012 16:13:20 +0000
Moving Forward from NTC 2012 http://www.twintelsolutions.com/idealware/moving-forward-from-ntc-2012.html http://www.twintelsolutions.com/idealware/moving-forward-from-ntc-2012.html

NTEN's 2012 Nonprofit Technology Conference is in our rearview mirror, but we filled our tank with all sorts of new information that will move us forward in the coming months. As we begin to process what we learned, and to firm up the new relationships we made, we wanted to thank all the people who attended our sessions and helped make them so successful. All five of Idealware's sessions got a great response, and we wanted to share some of that with you.

To start with, here's a cartoon drawn by Rob Cottingham, whose "Noise to Signal" blog chronicles his artistic take on the social web, online living and all that goes with it. Rob sat in on the social media policy session led by Andrea Berry and Lisa Colton of Darim Online, and turned his notes into a comic. You can find scores of other worthwhile cartoons on his site

The line outside Laura Quinn's standing-room-only mobile devices presentation, "More Than Apps: Affordable Program Delivery Through Mobile Phones," looked like San Francisco's hottest nightclub, minus the bouncers. Nicole Wallace fought her way to a seat, and then wrote a piece about it for the Chronicle of Philanthropy called "Nonprofits Need to Think More About Mobile." 

"The growing number of people using their cellphones to go online is a compelling reason for nonprofits to think more about how they make mobile technology a key part of spreading their messages and operating their programs, Laura Quinn, executive director of Idealware, told participants at the Nonprofit Technology Conference here."

Read the full post here

Nicole Steinberg wrote about the same session for The Pew Center for Arts and Heritage blog, and shares a couple of photos from the presentation. And Kaitlyn Trigger, one of the fine folks from Rally, the online fundraising tool, was kind enough to post to her org's blog, where she shares the poster created during Laura's session. The poster was on display for the remainder of NTC, and is well worth studying for a shorthand version of what Laura had to say.

We've got more to share in coming days, but wanted to begin disseminating content immediately while we get caught up on our notes--and our coffee--after a busy week on the road. Plans for next year's NTC, in the Minneapolis/St. Paul area, are already under way. Maybe we'll see you there?

Thanks for reading,

cb 

 

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Mon, 09 Apr 2012 16:16:48 +0000
Choosing Your Direct Mail Font http://www.twintelsolutions.com/nonprofit-times/choosing-your-direct-mail-font.html http://www.twintelsolutions.com/nonprofit-times/choosing-your-direct-mail-font.html All of the talk these days is about high tech communication. Whether it's e-mail or texting, there's very little mention of direct mail when we talk about communicating with supporters. But don't bring out the shovel yet; direct mail isn't dead.

In a story in the February 1, 2012 edition of The NonProfit Times, Kory Christianson, executive director of St. Joseph's Indian School, talked about his organization's use of direct mail. For example, they send a letter with an e-mail follow-up confirming they received it. This is one of the many ways a nonprofit can continue to make use of direct mail.

Appearance is everything when it comes to sending out letters. This all starts with choosing the right font when composing your message. It's all well and good to use the default font in your word processor (usually Times New Roman), but that can be a little bland. It's worth experimenting to see if there are other fonts that can jazz up your message without making it look over the top.

In his book "Direct Mail for Dummies," Richard Goldsmith wrote about four types of fonts that can give your direct mail increased readability:

  • Serif Type: These fonts have little tails hanging off the ends of the letters. Serif fonts are easier to read.
  • Sans Serif Type: These have no tails and are harder to read in small type. Sans serif fonts are often used for things like headlines.
  • Reverse Type: This is white letters in a background color. It’s also more difficult to read depending on size.
  • Italic Text: Although good when used to emphasize important words or phrases, italic text is difficult to read when it’s used for long paragraphs.
Goldsmith also urged writers not to mix too many typestyles or sizes. This will make your direct mail message look random and unprofessional. 
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Mon, 09 Apr 2012 16:00:00 +0000
Amazon's Philanthropy Nearly Non-Existent In Seattle http://www.twintelsolutions.com/nonprofit-times/amazons-philanthropy-nearly-non-existent-in-seattle.html http://www.twintelsolutions.com/nonprofit-times/amazons-philanthropy-nearly-non-existent-in-seattle.html
Amazon.com, one of the largest and most popular online retailers, was originally conceived in downtown Seattle, Wash. Yet while other organizations born in the Emerald City have been very active in their hometown's philanthropy, Amazon has been noticeably absent.

According to a report in The Seattle Times, the online retail giant has been a minor player in Seattle's philanthropic scene.  The United Way of King County which, as The NonProfit Times reported, received a record $117,390,119 last year. Microsoft made a corporate donation of $4 million in 2011.

The list of Amazon's no-shows for its hometown is quite extensive. The Times reported that many nonprofit officials find it difficult to find someone at the company who will talk to them, and Chief Executive Jeff Bezos didn't attend a January 2011 luncheon meant to honor him as "Executive of the Year." Even more important for the city, Amazon has made no significant donations for Seattle-area causes.

Major companies  are usually found on lists of major donors for local nonprofits, but that's not the case for Amazon. The Seattle Times found no record of Amazon donations to Seattle-based nonprofits like the Seattle Symphony, Washington's Special Olympics, or YMCA of Greater Seattle. Most of its financial support has gone to writers' groups. Since 2009, Amazon has supported 80 writers' groups in the U.S., including 19 in the Seattle area, with grants of about $25,000. It also gave the University of Washington $51,000 over a three-year period.

Bezos has defended his company by saying that its most important contributions come in the form of its core business activities. He also expressed skepticism, in a 2010 interview with PBS' Charlie Rose, that philanthropy was the best way to solve problems. He noted that the Kindle, the company's e-reader, could be seen as a low-cost way to distribute books to the needy.

Yet that is really the extent of Amazon's philanthropic activity in the area. What do you think of this story? Can you think of any reason why Amazon would be reluctant to engage in philanthropy in Seattle? Make sure to read the full story in The Seattle Times.
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Mon, 09 Apr 2012 14:34:00 +0000
Florida United Way Sees Increase In Charitable Giving http://www.twintelsolutions.com/nonprofit-times/florida-united-way-sees-increase-in-charitable-giving.html http://www.twintelsolutions.com/nonprofit-times/florida-united-way-sees-increase-in-charitable-giving.html
Charitable giving seems to be on the rise, led by a significant increase for a United Way affiliate in Florida.

The Orlando Sentinel reported Wednesday that Heart of Florida United Way -- which covers Orange, Osceola, and Seminole Counties -- raised $19.4 million dollars through a fundraising campaign for the past year. That number is nearly $2 million more than the year before and also represents the highest total since the 9/11 terrorist attacks. The money raised was $1.6 million more than the organization's goal.

These numbers would seem to indicate that charitable giving is on the rise after the low points of the Great Recession. Indeed, a recent report by Charleston, S.C.-based software firm Blackbaud indicated that charitable giving increased more than 3 percent for the three months ending January 2012.

Another positive sign is that, as The Sentinel reported, charities in the Orlando area have launched capital campaigns in the last year to construct new facilities or expand programs. A study by the Community Foundation of Central Florida (CFCF) showed that of the 600 central Florida nonprofits tracked, 136 were involved in a capital campaign in 2011, and 86 percent were on target to bring in a collective $561 million through those campaigns.

About 400 companies participated in Heart of Florida United Way's fundraising campaign, which targets employees to donate through regular paycheck deductions and asks executives and corporate foundations to give at least $1,000.

How is the fundraising in your area? Have you seen similar results as United Way?

You can read the full article in The Orlando Sentinel.
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Fri, 06 Apr 2012 17:54:00 +0000
12NTC: A Love Letter http://www.twintelsolutions.com/non-profit-technology-network/12ntc-a-love-letter.html http://www.twintelsolutions.com/non-profit-technology-network/12ntc-a-love-letter.html

Dear #12NTC -

The NTC concluded last night, and then began the fun (and I am not being sarcastic here) of answering the question, "How'd it go?"

To be honest, for NTEN staff, the bar for this show was pretty low. Working Internet and a hotel staff that actually like you were our biggest measures of success. Since those both happened, it was easy for us to run the show and spend more time on the floor with our favorite part of the conference - you.

So, my answer to all those questions was a pretty resounding "Awesome! This is the most fun I have had at the NTC!"

Last night, I got to spend some downtime with staff and members alike, and I realized that the fun I was having was driven not only by the wicked sense of humor you all possess, but by something even better: big ideas. You all have them, and I was the beneficiary.

It's clear that something is afoot in our sector, and like a lightening rod, the NTEN Community is gathering around big, transformational ideas, waiting for the idea to strike so we can channel the energy. If you'll allow me stretch this metaphor further - I also know that some of you are working hard on inducing those lightening strikes as well.

You guys are dangerous, but big change never happens without big risk.

I am so proud to be part of a community that, after five years of tests and trials, and experiments, doesn't have to bother with the question, "Does Twitter matter to social change?" We know Twitter itself does not matter, but the human connections it facilitates do. We don't have to justify the importance of data in improving our outputs and our outcomes. We know that without it, we're leaving impact on the table, and we care too much to do that. We don't care what the technology is - we see the change it can create and we're bound and determined to squeeze every last drop out of it.

As usual, I leave the NTC with many more ideas (and questions!) than I came with. More than NTEN will be able to address in the coming year. I leave with the anticipation of what we might create, together, and how amazing that will be. So thanks.

Love,

Holly

P.S. - Hey girl, I know we didn't get to spend very much alone time together this year exploring each other's ideas. Our office is closed on Monday, but if you call me later, we can explore them long-distance. That always makes my heart grow fonder. Miss you!

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Fri, 06 Apr 2012 16:58:34 +0000