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One industry that most people wouldn’t necessarily consider to be IT-rich is manufacturing. With automation becoming a major point of emphasis for many businesses, IT has taken on a larger role for today’s small and medium-sized manufacturers. Today, we will take a long look at what the manufacturer’s IT needs are, and what solutions they use to help steer their company forward.

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This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.

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