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Today, large companies typically use their data to help them make more educated business decisions. This strategy can actually benefit smaller businesses as well. However, they often don’t think they have enough data to facilitate analytics or BI (Business Intelligence) platform. Let’s take a look at how small businesses can use their big data. 

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This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.

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