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 "The customer is the hero of the Story"

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About Us

TWINTEL Solutions has been serving the Orange County, Los Angeles, Riverside, and San Diego areas since 2005. TWINTEL provides IT Support such as technical help desk support, computer support, and consulting to small and medium-sized businesses. 

TWINTEL assists organizations in selecting and implementing computers, networking, web sites, and specialized software solutions for membership, fundraising, accounting, and other business functions. Our company is unique in that we concentrate on solutions specifically designed to address the challenges encountered by businesses and non-profit organizations.

The Problem

Until now, non-profit organizations and many businesses could not afford to hire an outside IT consultant when they had a problem with their computer systems or just needed some good advice.

Professional technology consultants can charge upwards of $130 per hour, and as a result, technology support usually defaults to two things: either the support of a tech-savvy friend or a product-focused equipment manufacturer who may offer temporary solutions.

Neither of these options provides the time, expertise and assistance needed to enhance total system productivity. How then, can businesses and non-profit organizations compete in a fast-paced environment? How can businesses and organizations be assured that they are optimizing system performance and maximizing their technology investment?

The Solution

TWINTEL Solutions delivers the same level of complete technical support found at large companies, but at an affordable, flat monthly fee.

We provide the highest quality service at an affordable price by using a combination of local onsite experts, network management tools and services performed over your available Internet connection.

Our Managed Service Plan ensures:

Proactive Care

Dedication to the prevention of data loss and other business technology disasters before they happen

Proactive Care
Round the Clock Maintenance

24/7 access to remote & on-site server remediation services at a flat monthly rate

Round the Clock Maintenance
Live Help Desk Support

Fast and reliable IT solutions provided 24x7x365 for your business users

 
 

Give those hours wasted on IT problems back to your employees and create a lasting impression on your clients through superior technology services and customer care.

Contact us today to find out how TWINTEL Solutions can help your business!

 

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      Our 10 Benefits

      Our 10 Benefits Whitepaper

      This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.

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