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TWINTEL Solutions Blog

TWINTEL Solutions Inc. has been serving the Orange County, Los Angeles, Riverside, and San Diego areas since 2005. TWINTEL provides IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Are You Bogged Down by Vendor Relationships?

Are You Bogged Down by Vendor Relationships?

Small business owners have a lot on their minds and a ton of responsibilities that the average employee doesn’t have. Small businesses often force business owners into taking on various roles that may or may not fit their specific skill set, including CIO or CTO. Of course, the Chief Information Officer and Chief Technology Officer are responsible for technology-related decisions, but the reality of the matter is that you only want technology professionals in these roles… not just professionals who happen to be the most knowledgeable folks in your office.

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Tip of the Week: How to Keep Your POS from Being a PITA

Tip of the Week: How to Keep Your POS from Being a PITA

If your business is in retail, you’re going to need a Point-of-Sale (also known as a POS) system. This is a common device in businesses that directly sell to their clients and customers, as it can do a lot to assist these businesses as they manage their processes. As you seek out a POS system for your business, you’ll likely be looking for (and avoiding) certain features.

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Collaboration Tools for SMBs

Collaboration Tools for SMBs

Useful collaboration tools can alter a business significantly by enabling cooperation that is impossible without them. How exactly these tools fit into your business is a whole other matter.  Today, we’re going to talk about how you can integrate some pretty great collaboration tools without turning your business upside down. 

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Help Desk Makes IT Support Easier

Help Desk Makes IT Support Easier

Downtime is a killer for any business. When a business is forced into confronting its technology support deficits, it usually means that they’ve been dealing with too much broken technology and downtime, and the costs associated with it. One way your business can avoid losing huge chunks of time to broken technology is to add a professional help desk to support your IT administrator. 

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Know Your Tech: Virtual Machine

Know Your Tech: Virtual Machine

Businesses use servers and servers are very expensive. They are expensive to build and to maintain. Since most servers have top-of-the-line hardware inside them, and are only used for one purpose, a lot of a server’s available resources are left dormant, essentially wasted. The virtual machine allows expensive server hardware to host multiple virtual servers, allowing any business to get more out of its IT investments. Let’s take a look at the virtual machine and its uses.

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Think Before You Click: Spotting a Phishing Attempt

Think Before You Click: Spotting a Phishing Attempt

We’ve all caught the obvious spam email, like the message that is clearly bogus, or the offer that is definitely too good to be true.

We’re going to confidently assume none of our readers are getting tricked by Nigerian Princes or getting roped into order virility drugs from an unsolicited email. The real threat comes from the more clever phishing attacks. Let’s take a look.

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Microsoft is Constantly Improving Office 365

Microsoft is Constantly Improving Office 365

Microsoft Office is the most common productivity suite in the world, and it’s for a good reason. One of the biggest reasons for this is that they routinely update the applications with great features. Office 2019 is one of the biggest improvements that Microsoft has made, and it features several apps that make the modern office work.

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Tip of the Week: Adding More Utility to the Windows Taskbar

Tip of the Week: Adding More Utility to the Windows Taskbar

The Windows Taskbar is meant to assist the user in opening and managing the programs they need to accomplish their goals. Did you know that you can tweak the Taskbar to add to the utility it already has? For this week’s tip, we’ll go over a couple of the things you can do with the Taskbar - specifically, things that make navigating your computer a little easier.

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Business Communication Tools Your Business Could Use

Business Communication Tools Your Business Could Use

All businesses need some type of communication infrastructure, especially considering how connected today’s workplace is. Today we will look at some of the best communications solutions out there for businesses of all sizes and industries, including many that you may (or may not) have already implemented for yourself. You can use this knowledge to fuel improvements to your own communications infrastructure.

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Tip of the Week: Simple Windows 10 Tips

Tip of the Week: Simple Windows 10 Tips

Windows 10 is the benchmark in PC operating systems at this juncture. It offers users all types of great options from previous versions of Windows, while integrating some of today's most dynamic technology to provide users with the very best in organization and ease-of-use. Today we will talk about five very simple tips that will get you started getting the full function of Windows 10.

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Three Technology Trends We’ve Witnessed in 2019

Three Technology Trends We’ve Witnessed in 2019

Businesses are increasingly adopting more advanced technologies to benefit their operations. We’ve seen a few of these technologies really come into the public eye this year. That’s why we wanted to take some time and review these tools and time-saving solutions with you: to tell you about ways that your business procedures can improve through their implementation.

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Hack of Capital One Exposes Information on 100,000 Customers

Hack of Capital One Exposes Information on 100,000 Customers

Capital One is one of the largest credit card issuers in the world. On July 29th 2019, Capital One made an announcement, confirming it is the victim of one of the largest data breaches in financial sector history, as a former software engineer for Amazon has been indicted on charges related to the hacking.

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Getting a New Computer? We Can Help, Part V

Getting a New Computer? We Can Help, Part V

By now it should be clear that the same computer might not work for two different businesses’ needs. In previous articles we discussed how to select the right CPU, RAM, storage, and display for your desktop. This final post will be dedicated to some of the topics that couldn’t fit into previous parts.

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Getting a New Computer? We Can Help, Part IV

Getting a New Computer? We Can Help, Part IV

Without a monitor for your new desktop, it won’t be much to look at. While you’re recovering from that pun, let’s discuss some of the major considerations you might have for purchasing a display for your new device.

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Getting a New Computer? We Can Help, Part III

Getting a New Computer? We Can Help, Part III

Part three of our computer buying guide will be dedicated to storage space. Most modern gadgets have a couple of options for storage space, in addition to external storage, but the amount of space will largely depend on the brand and version of the device. When selecting a computer, be it a desktop or laptop, how much data it can store will be of vital importance.

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Getting a New Computer? We Can Help, Part II

Getting a New Computer? We Can Help, Part II

In this second part of our desktop buying guide, we’ll be discussing RAM, or random access memory. Many users find this difficult to understand, but we’ll do our best to make sure it’s explained as adequately as possible so you have all the answers you need when you build your new computer.

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Getting a New Computer? We Can Help, Part I

Getting a New Computer? We Can Help, Part I

Are you in the market for a new desktop computer for your business (or your home office)? We’ve put together a five-part guide to help make sense of the components that go into a desktop computer to give you a better idea about what you may need in a new desktop. We start our guide by breaking down CPUs, and what is right for your needs. 

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Tip of the Week: Using Digital Signage

Tip of the Week: Using Digital Signage

Businesses often utilize signage to direct visitors to specific points of interest in their offices, but with the advent of digital technologies, the potential for digital signage is nearly endless. If leveraged properly, these displays can be used to provide key insights into operations, as well as notify employees and visitors of important information.

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Even Amazon Can Be Hacked

Even Amazon Can Be Hacked

In 2018, Amazon was struck by a considerable attack, with hackers taking funds from approximately 100 seller accounts, according to a Bloomberg report. Between May and October 2018, Amazon sellers were struck approximately 100 times, draining funds from the seller control platform to augment their own funds. According to the investigation, the first fraudulent transaction took place on May 16, 2018, with an undisclosed amount being stolen. The hackers utilized phishing attacks in order to scam their targets.

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Windows 7 and Windows Server 2008 R2 is Finally Losing Support

Windows 7 and Windows Server 2008 R2 is Finally Losing Support

Microsoft Windows has been a staple of modern computing, with each title in the series offering more innovative features. When it becomes time to retire one of their OSs, it can be troublesome for businesses. This coming January, two of the most utilized versions of the Windows OS--Windows 7 and Windows Server 2008 R2 will be losing support, effectively ending their viability. Businesses that still use these titles will have to come up with a plan about how they are going to proceed once Microsoft retires that software. 

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