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TWINTEL Solutions Blog

TWINTEL Solutions Inc. has been serving the Orange County, Los Angeles, Riverside, and San Diego areas since 2005. TWINTEL provides IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Verified Business SMS Added to Messages

Verified Business SMS Added to Messages

Now that text messaging is being used for marketing, it isn’t that rare to see messages in your inbox that are from businesses. Most of these messages, however, seem to come from a random number. Google has taken notice and is rolling out a way for businesses to verify that they are the ones that are sending users messages.

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Tip of the Week: Four Fundamental Small Business Tech Tips

Tip of the Week: Four Fundamental Small Business Tech Tips

Technology impacts the business landscape more than it ever has, and its impact shows no sign of slowing. This is especially the case for the small business, which now has a much larger pool of competitors to deal with. As a result, it is more crucial than ever that small businesses take advantage of technology to assist them. Let’s go over a few tips that every small business should act upon.

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Integration Brings Benefits to Business

Integration Brings Benefits to Business

For today’s business, agility is important. Things can change so rapidly that if a business commits to one way of doing business, it could spell curtains for them if they are forced into making changes that don’t work with certain strategies or technologies they’ve chosen to use. These days, software integration can allow businesses to optimize the flow of information and change course quickly, all while keeping their business running effectively. Let’s take a look at this integration.

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IT Trends SMBs Should Focus On in 2020

IT Trends SMBs Should Focus On in 2020

Technology is a key part of operating a business nowadays, which is why advancements in business technology solutions are so important for organizations to keep pace with. Let’s review a few solutions and technologies that we predict businesses will (or at least, should) focus on this year.

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Tip of the Week: How to Avoid Phishing Scams

Tip of the Week: How to Avoid Phishing Scams

For many businesses, email plays a crucial role in the dessemination of information. Whether it is simply interacting with clients or pushing directions to individuals, email is a simple and efficient way to communicate. One problem that organizations are running into is that individuals are being inundated with social engineering messages called phishing. This strategy is causing major operational problems for businesses, from malware to data breaches to extended downtime. For this week’s tip, we identify what exactly phishing is and how it is used to the detriment of many businesses and other organizations.

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Social Engineering Isn’t Going Away

Social Engineering Isn’t Going Away

When someone starts talking about social engineering, people often get confused. They think we’re talking about cloning. While having two of something you love may not be terrible, the social engineering we routinely cite is much, much worse. Social engineering is the act of using social interactions to get people to make cybersecurity mistakes. Today, we’ll take a look at social engineering and how it can have a negative effect on your business. 

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How Well is Your Printing Managed?

How Well is Your Printing Managed?

The dreaded printer is often ignored by business professionals, until they have to use it, and it’s out of ink/toner, has a paper jam deep inside the machine, or they mysteriously disappear from the network for no reason. They are forgettable machines that hardly function properly and need constant maintenance; and, this can get really expensive.

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Tip of the Week: Making Microsoft OneDrive Work for You

Tip of the Week: Making Microsoft OneDrive Work for You

From its very beginnings, Microsoft has been creating devices and software to help users accomplish their goals. This is one reason why their solutions are so commonly found in businesses. Today, we wanted to focus on just one, OneDrive, and highlight some of its features that any business could find useful.

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What’s the Point of An IT Assessment

What’s the Point of An IT Assessment

In business today, information technology is being utilized in a manner that can make it seem like business isn’t possible without it. In some cases, it isn’t, but then there is technology being deployed that is simply inefficiently deployed, used haphazardly, and could be looked on as more of a liability than anything else. Frequently getting an IT assessment can help keep your IT infrastructure secure, agile, and aimed at solving your organization’s operational issues. Today, we’ll take a look at the IT assessment. 

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Motivate Your Employees with More Playful Work Practices

Motivate Your Employees with More Playful Work Practices

Workplace engagement has long been a conundrum--how do you maximize the productivity of your business without alienating your team through quotas and ironclad policies? Many businesses have been finding that an effective way to do just that has been to use a concept known as ‘gamification.’  Let’s explore gamification and how it might be useful to you.

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Tip of the Week: Why Rebooting Can Fix so Many Problems

Tip of the Week: Why Rebooting Can Fix so Many Problems

There is quite possibly no more famous question in IT services than “Have you tried turning it off and on again?” While it may sound like a joke (and has quite often been used as one), could this advice actually work? The short answer: it does. For this week’s tip, we’ll explain why that is.

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Why It’s Paramount to Keep Security in Mind

Why It’s Paramount to Keep Security in Mind

Over the last few years, there has been a meteoric rise in cybercrime, with nothing to indicate that rates will decrease anytime soon. Why would they? Bad actors and cybercriminals can make a pretty penny by attacking businesses, and they are only becoming more equipped and experienced in doing so. 

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2020’s Smartphones, in Review

2020’s Smartphones, in Review

There is no question that smartphones have assimilated into our daily communications, both on a personal level and in the professional sense. Apps allow us to be social, to accomplish work-related tasks, and yes, kill some time with the latest silly trending game. Of course, as time passes, these devices only grow more advanced. If you’re due for a replacement, you may want to examine some of your options before pulling the trigger.

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Looking at Business Technology Trends from CES 2020

Looking at Business Technology Trends from CES 2020

The Consumer Electronics Show is where people get to see emerging technologies first. Typically thought of as an event where innovations in, well, consumer electronics are put on display, a lot of the technology on display at CES can be big news for businesses as well. Today, we are going to review some trends that CIOs and other business decision makers should be paying attention to.

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Managing Data is Easier with Data Virtualization

Managing Data is Easier with Data Virtualization

Businesses today rely on a lot of data, and of course, this data typically isn’t stored all in one place, or even in the same format. Normally, this would make trying to manage this data far more complicated, but modern organizations have a way to simplify their data management: data virtualization.

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Options for Effective Business Communications

Options for Effective Business Communications

Today’s business is much more collaborative than it was in the past. This means that there are a lot more communications to manage. Small businesses may use technology to try and bridge the gaps and large businesses use it to manage huge and complicated workflows. Today, we take a look at the average business’ internal communications, and which tools are best for increased productivity.

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Tip of the Week: How to Restore Your Android Apps and Settings

Tip of the Week: How to Restore Your Android Apps and Settings

There are a few reasons that you’d need to restore your Android device. Some reasons are good, like you finally got the phone you were given an IOU for over the holidays, and some are bad, like your old phone had just broken. For this week’s tip, we’ll assume it is the first reason, as we go over how you can easily prepare your phone data for migration.

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Cloud Services Are the Rideshare of Business Computing

Cloud Services Are the Rideshare of Business Computing

When you look at cloud services, it can be easy to wonder how it is so beneficial for businesses. After all, the monthly service charges are attractive, but how do they provide the value outside of cost? To understand how the cloud brings rapid and sustainable ROI, it may help to look at an analogy. 

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The Three Key Steps to Stop Malware

The Three Key Steps to Stop Malware

Malware is a bad thing. It’s right there in the name, as the prefix mal- comes from the Latin malus, which literally translates to “bad.” So, it only makes sense to try to keep it out of your business. Let’s discuss a few basics to form the foundation of your greater cybersecurity strategy.

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Business Continuity Includes Preparing for Death

Business Continuity Includes Preparing for Death

It’s never an easy thing to talk about, but it does need to be talked about. If one of your key employees were to pass away, how would it affect your business? How do you prepare for this type of inevitability?

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