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TWINTEL Solutions Blog

TWINTEL Solutions has been serving the Orange County, Los Angeles County, Riverside County, and San Diego County, areas. Since 2005, TWINTEL has provided IT Support such as technical help desk support, computer support, and overall IT consulting to small and medium-sized businesses.

The Rise of Machine Learning for Small Businesses

The Rise of Machine Learning for Small Businesses

A.I. is one of those technologies that captivates the imagination with endless possibilities. You can’t turn your head these days without using something integrated with early artificial intelligence. Machine learning platforms, which are very rudimentary forms of A.I. are now being used to improve many of the tools a small business uses. Today, we will briefly go into what machine learning is and how small businesses are using it to their advantage.

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Your IT Wish List: How to Improve Your Business

Your IT Wish List: How to Improve Your Business

The holiday season is upon us, and with it comes the spirit of gift giving. Your IT department would certainly appreciate receiving a few gifts of their own to dabble with over the next business year. We’ve compiled a list of the best technology you can get your IT department to save them both time and resources.

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VoIP and Other Business Phone Options

VoIP and Other Business Phone Options

Telephones have been around for so long that nobody alive today lived in a time where they weren’t in use. While the general use for the telephone has remained the same, the major difference between older telephone systems and many of the telephone platforms available today is how they are deployed. Businesses have more options for telephone services today than they have ever had before, and with so many options at your disposal, we’re happy to help you weed out the right one for you.

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SMB Human Resources and Payroll Find a Home in the Cloud

SMB Human Resources and Payroll Find a Home in the Cloud

It’s no secret that cloud computing has become a major part of what most small businesses’ operations. One aspect of business administration that many businesses keep in-house is their HR department. Today, we’ll take a look at HR and payroll software, and how moving your business’ human resources department to the cloud is a good solution.

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You May Be Surprised What You Are Missing Without a Help Desk

You May Be Surprised What You Are Missing Without a Help Desk

Businesses these days rely on technology in order to function properly, but what happens when this technology doesn’t operate as intended? If your organization doesn’t have a dedicated help desk on-premise, you’re probably suffering from unnecessary downtime and technology troubles with no recourse.

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Why Your Business Needs to Define Its Ethical Code

Why Your Business Needs to Define Its Ethical Code

As the technology that businesses have available to them develops, so does the propensity for this technology to be used unethically. This has become especially apparent where data collection is concerned, and what that data is used for after it has been collected. How can you keep operations moving both productively, and ethically?

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Tip of the Week: Use Admin Accounts to Control Your Network

Tip of the Week: Use Admin Accounts to Control Your Network

There are various types of user accounts that your employees and administrators can use to access their workstations, but one of the biggest points of contention to consider when planning out data access is the use of administrator accounts. Specifically, you want to avoid handing out administrator account access to users like it’s Halloween candy.

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IT Support Scams are Everywhere. Here’s What You Should Know

IT Support Scams are Everywhere. Here’s What You Should Know

Chances are you’ve encountered a couple of tech support scams in your days. These people frequently dial random numbers in an attempt to get the person on the end of the phone long enough to trust them with remoting into the device. These kinds of scams are designed to be as vague as possible, and since most people have computers that are at least a couple years old, they tend to experience some kind of sluggishness that makes them believe that something is genuinely wrong. This can turn out to be a grave mistake.

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How NOT to Maintain a Backup

How NOT to Maintain a Backup

A data loss incident is considered a major disaster scenario, especially for small and medium-sized businesses. All it takes is one moment to lose your business’s entire data infrastructure. We’ll walk you through a story that should serve as a cautionary tale, one that hopefully teaches you to adhere to data backup and disaster recovery best practices.

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Prepare for a Future of More Jobs Being Automated

b2ap3_thumbnail_automation_driving_business_400.jpgEliminating unnecessary costs is a natural part of doing business. By “trimming the fat,” so to speak, organizations can optimize operations and profits. Automation technology is instrumental to this plight, but as these systems grow more advanced and capable, even professional employees are finding themselves at risk of losing their jobs to cheaper, more efficient automated systems.

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Some Microsoft Users are Getting Windows 10 Upgrades Against Their Will

b2ap3_thumbnail_windows_10_automatic_update_400.jpgWindows 10 might be the latest operating system from Microsoft, but despite its great new business-friendly features, many are still hesitant to upgrade. For those who don’t want Windows 10, there are reports of unwanted (and unexpected) Windows 10 updates. Now, here’s the big question: would you want your business’s software upgraded without your consent?

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Tip of the Week: You Need to Manage Your Company’s Online Reputation--Here’s How to Get Started!

b2ap3_thumbnail_reputation_management_400.jpgTwo things are true today: 1) having a good reputation is critical to the success of any organization, and 2) the Internet is a vast network where seemingly anything goes. How then can you make sure that what’s said online about your organization isn’t hurting your reputation? By taking some basic online reputation management actions, you can stay one step ahead of the virtual haters and keep your reputation intact.

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What’s the Best Way to Store Your Company’s Data? Find Out!

b2ap3_thumbnail_how_are_you_storing_data_400.jpgMarch 31st is World Backup Day! This occasion begs the question, “How much thought have you put into where your data is stored?” If you haven’t thought through your data storage options, then your files may be located in several different places. This could make accessing your data difficult, as well as jeopardize your network’s security. To get you started, let’s take a look at these four data storage options.

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Tip of the Week: 3 Ways to Be Productive When Your Internet Connection Fails

b2ap3_thumbnail_no_internet_400.jpgModern businesses are reliant on certain parts of their infrastructure to keep operations functioning. For example, if your building’s electricity were to go down, what would you do? What about if you lost Internet access? Would your business be able to keep your employees busy, or would the downtime experienced be enough to cause panic?

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Drugs, Assassins For Hire, Weapon Sales, and More: All Conveniently Found On the Web

b2ap3_thumbnail_cybercrime_black_market_400.jpgThe Internet is a fascinating and wonderful place full of great, informative resources and websites, but it’s also home to online markets for illegal and unethical practices. These hotbeds of criminal activity are a danger not only to your business, but to everyone who uses the Internet.

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736 Million Records Were Exposed to Data Theft in 2015

b2ap3_thumbnail_stolen_data_problems_400.jpg2015 saw a significant increase in high-profile hacking attacks in organizations of all disciplines: healthcare, government, and even large entertainment companies all fell victim to data breaches. In light of these attacks, valuable lessons can be learned through analyzing the types of records that were stolen. In 2015, over half of all records exposed to hackers were passwords and email addresses.

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The Strict Security Measures of Nuclear Power Plants Can Benefit Your Business Too

b2ap3_thumbnail_backup_system_400.jpgTechnology, while a great asset that can be leveraged for your benefit, can also frighten businesses due to how unpredictable it can be at times. The constant threat of data loss, identity theft, and hardware failure can cripple your business’s ability to retain operations. Specifically, businesses can learn about risk management by analyzing the processes used by an industry where risk management is absolutely critical: nuclear power plants.

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3 Technologies That Will Give Your Remote Workers the Edge

b2ap3_thumbnail_remote_working_400.jpgMore businesses than ever before are finding value in allowing their workers to work from the comfort of their own homes, rather than have them drive all the way to the office to do a job that can be done from anywhere with an Internet connection. More importantly, it’s much more cost effective for businesses to allow for remote workers. How can you make it as easy as possible for remote workers to get their jobs done?

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