Male Rep 1

 

 "The customer is the hero of the Story"

Have IT Questions?
Call us now (888) 894-6411

TWINTEL Solutions Blog

Know Your Tech: Social Media

Know Your Tech: Social Media

You see the term “social media” thrown around all the time, but what does it mean for both individual users and whole businesses? Organizations that understand the importance of social media have a unique advantage over other businesses in the same industry, be it a way to attract more consumers or a way to protect against common security threats that find their home on these websites.

What is Social Media?
Social media can be considered any website or service that is used to interact socially with other people. Some common examples include Facebook, Twitter, LinkedIn, and even Instagram. All of these services have common ground in regard to features that allow people to communicate or learn more about one another, whether it’s in the form of a terribly-worded Facebook post or a bite-sized glimpse into someone’s soul via Twitter. LinkedIn allows business professionals to learn more about each other by providing information about their work history or current situation, which can be quite helpful for learning more about a company or a prospective client.

Social media is generally used more for the former, though. It’s likely that your employees have at least one account on a social media platform, so it’s important that your organization understands what it means for the purposes of security.

Security Issues of Social Media
One of the biggest issues regarding social media is that it can provide hackers with a way to get into your organization’s network--or, rather, trick your employees into providing information that could aid them in their attack. Hackers can create fake accounts where they can impersonate people you may know. They then use this process to weasel information from your employees such as usernames or passwords. You need to make sure that your employees are aware of the telltale signs of social media attacks so you know they won’t be an issue for your organization.

Social Media as an Outreach Method
Many organizations have turned to social media as a way to directly interact with consumers. Take, for example, Verizon. If you tweet at their support account, there is a solid chance that they will address any problems you might be having with your mobile service. You can use social media in this regard to directly reach out to customers and get their feedback about your products or services.

How does your business use social media? Let us know in the comments, and be sure to subscribe to our blog.

As Augmented Reality Grows, More Applications Appe...
The Best Way to Approach Data Backup
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Wednesday, February 20 2019
If you'd like to register, please fill in the username, password and name fields.

Captcha Image

Mobile? Grab this Article!

QR-Code

Our 10 Benefits

Our 10 Benefits Whitepaper

This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.

Download Now!   Need A Consultation?

Tag Cloud

Security Tip of the Week Best Practices Technology Cloud Privacy Business Computing Hackers Network Security Backup Hosted Solutions Malware Mobile Devices Google VoIP Data Microsoft Business Disaster Recovery bgc Internet Software communications Business Continuity roundup Email nonprofit Innovation Managed IT Services User Tips Alert IT Services Outsourced IT Smartphones Hardware Data Backup Productivity Tech Term Managed IT Services Browser Windows 10 Smartphone Ransomware Computer Efficiency Server Cloud Computing Saving Money Data Recovery Android Internet of Things Workplace Tips Cybercrime IT Support Computers Small Business Business Management IT Support Network BDR Communication Artificial Intelligence Quick Tips Save Money Productivity Office Windows Passwords Miscellaneous Cybersecurity Chrome Gadgets Router Mobile Device Management Holiday Money Social Engineering Windows 10 Applications Telephone Systems BYOD Managed IT Mobile Device Mobility Recovery Facebook Work/Life Balance Private Cloud Wi-Fi Phishing Office 365 Virtualization Collaboration Automation Health Vulnerability Social Media Firewall Upgrade Law Enforcement Proactive IT Hacking Information Password Bandwidth Bring Your Own Device Office Tips Avoiding Downtime Remote Monitoring Two-factor Authentication Word Managed Service Provider Data Protection Flexibility Budget Microsoft Office How To VPN Google Drive App Compliance Data Security Remote Computing History Servers Black Market Identity Theft Connectivity Operating System Data Breach Business Intelligence Encryption Managed Service Sports Mobile Computing HaaS Save Time Redundancy Spam Scam Settings Safety Value Apps Voice over Internet Protocol Software as a Service Keyboard Information Technology Machine Learning Comparison Entertainment Unified Threat Management Hacker Spam Blocking Battery Content Filtering IT Plan Update Business Owner CES Hiring/Firing Physical Security SaaS Cleaning Emergency Training Workers Big Data WiFi Document Management Content Management Credit Cards Access Control Computer Care End of Support Patch Management Legal Data storage Google Docs Wireless Technology Blockchain Virtual Assistant Windows 7 Fraud HIPAA OneNote YouTube Risk Management Samsung Unsupported Software Charger Telephony Data Storage Website Automobile Human Resources Telephone System Electronic Medical Records Government PDF Infrastructure Paperless Office Solid State Drive Computing Infrastructure IT Management Data Management Worker USB Marketing The Internet of Things Employer-Employee Relationship Password Manager Benefits Humor Knowledge Employee Video Games Hosted Computing Remote Worker Start Menu Unified Communications Vendor Multi-Factor Security Chromecast Digital Signature Rootkit Online Shopping Laptop Troubleshooting Cache Data loss Cryptocurrency Apple Tip of the week Scalability Experience Warranty FENG Search Engine Business Mangement HVAC Smart Technology Network Congestion Digital Signage HBO Specifications Inventory Wiring Internet Exlporer Windows 10s Tools Theft Education Display Trending Flash Evernote Touchpad Wireless Internet Bing Screen Mirroring Techology NarrowBand Safe Mode Employer Employee Relationship iPhone webinar Windows Server 2008 Devices Printer Gmail Networking Two Factor Authentication Google Search Outlook Millennials Public Cloud Wire IBM Security Cameras Data Warehousing Lifestyle Accountants MSP Vendor Management User Error Sync Wireless Charging Shadow IT Books Cortana Help Desk Cast Downtime Computer Accessories Conferencing Instant Messaging Going Green Thought Leadership Mouse Assessment Wireless Users Recycling Enterprise Content Management IT Consultant Net Neutrality Workforce Authentication Reputation Advertising Mobile Google Apps Smart Office Supercomputer Hard Drives Botnet Best Practice Content File Sharing Monitor Colocation Fiber-Optic Hosted Solution Shortcuts Robot Bluetooth Netflix Regulations Amazon Search Twitter Administrator Television CrashOverride Professional Services Virtual Reality eWaste Password Management Leadership ISP Frequently Asked Questions Telecommuting Politics Nanotechnology Camera Customers Audit Transportation Relocation Current Events Smartwatch Software Tips Audiobook Practices Augmented Reality Skype Cables Social Staff Regulation Files Amazon Web Services How to Addiction Public Computer Meetings Worker Commute Criminal NIST Excel Remote Work Smart Tech Printers Loyalty Computer Fan Microchip nonprofits GDPR E-Commerce Thank You Congratulations