TWINTEL Solutions Blog

TWINTEL Solutions has been serving the Orange County, Los Angeles County, Riverside County, and San Diego County, areas. Since 2005, TWINTEL has provided IT Support such as technical help desk support, computer support, and overall IT consulting to small and medium-sized businesses.

Tip of the Week: Stay Positive When Disaster Strikes

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In uncertain times, one of the most important things for any business to do is to stay the course—albeit in an adjusted fashion. To help, we've put together a few key practices to work positively to achieve this end.Involve Your TeamIn a crisis event, you need to have your team at your side (even if they must physically stay home) and supporting yo...
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How to Trim Your IT Support Expenses (But Keep Your IT)

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When a budget comes into play, it is important to remember that there are a few ways that you can adjust it beyond eliminating line items. For instance, you can instead optimize some of the most egregious financial requirements your technology has--its support costs--by translating the unpredictably variable costs you likely deal with now for your ...
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How to Mitigate Unhappy Online Opinions

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As nice as it would be to always please everybody with your business services, it just isn’t going to happen. Sooner or later, you’re going to encounter someone who isn’t pleased, and they’re going to have the capability to do some damage to your reputation. Fortunately, there is a way you can mitigate this damage.The first ...
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Considering How to Monitor Your Employees

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Do you know what drives me crazy? It’s the fact that, of all the lists of things you can do to improve your business and boost your productivity and optimize something or other… it seems there's not much to be said about how your employees factor in.Which seems a little ridiculous to me, if I’m being honest. Your staff is one of ...
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Even Amazon Can Be Hacked

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In 2018, Amazon was struck by a considerable attack, with hackers taking funds from approximately 100 seller accounts, according to a Bloomberg report. Between May and October 2018, Amazon sellers were struck approximately 100 times, draining funds from the seller control platform to augment their own funds. According to the investigation, the firs...
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Tip of the Week: Company Culture Can Be a Huge Business Strength

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When considering a business’ strengths, there is a tendency to focus on its more quantifiable aspects - it generates x dollars in revenue, or leverages advanced solutions a, b, and c. While these kinds of competitive advantages are valuable to have, it is also important to recognize how critical one of your more qualifiable strengths can be: ...
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Tip of the Week: Three Pro Business Tips

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While running a business can be quite rewarding on a professional level, it can be extremely challenging, with countless obstacles to overcome--particularly in regard to technology and its management. Thankfully, there are ways your business can minimize the pain of managing technology. Here are just a few of them.Be Prepared to Lose Power Electric...
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Tip of the Week: Technology Has Your Business Covered

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Technology is an easy thing to take for granted, especially in an office that has countless solutions that are utilized on a regular basis. It doesn’t matter if you’re a small retail establishment, a large organization with multiple offices, or a factory to produce consumer items. Today, we’ll look at the various ways your busines...
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Why Your Business Needs to Define Its Ethical Code

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As the technology that businesses have available to them develops, so does the propensity for this technology to be used unethically. This has become especially apparent where data collection is concerned, and what that data is used for after it has been collected. How can you keep operations moving both productively, and ethically?Collection Conce...
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Personalities are Key to Successful Networking

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Almost everyone has, at one time, worked with someone with whom their personality clashed, whether they did not get along or just didn’t work effectively together. While this is a perfectly natural phenomenon of both nature and nurturing, it is best to put personal differences aside when forming a professional relationship with a coworker.Thi...
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9 Ingredients to Creating a Winning UCC Strategy

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If there is one thing that supports everything a successful business does, it has to be communication. Any company relies on its communications to ensure that its clients are satisfied with their services, and as communications have improved, it has only become easier for a unified communication and collaboration, or UCC, strategy to take form.With...
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Tip of the Week: 10 Technology Practices To Improve Business As Usual

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In a business, some jobs belong to certain people: managers make sure that work is done when it needs to be, human resources make sure the workforce is accounted for, and so on. However, some jobs belong to everyone in the modern workplace who works with technology, For our tip of the week, we’ll go over some of these shared responsibilities....
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How Scrapping a Few Workstations is Like Gaining a New Employee

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Do you still rely on desktops in your office? While many organizations still use workstations almost exclusively, it has become clear that mobile devices present a certain advantage over “landlocked” devices like desktops. A recent study highlights the importance of mobile devices and the increased obsolescence of desktops.Digital Strat...
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3 Significant Ways the Cloud Can Grow Your Business

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Has your business moved to the cloud yet? If not, you’ve got some work to do--it’s only a matter of time before the need for the cloud completely overshadows your organization. Thankfully, it’s only challenging to move to the cloud if you don’t have a group of professional IT technicians helping you.Here are three ways that ...
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Don’t Have an IT Plan for Your Business? Here are Your Options

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Fact: if the technologies an organization depend on become unreliable, then widespread problems and losses in productivity persist. Therefore, it’s crucial for every modern business to have some kind of IT support plan in place. What’s your IT plan look like?There are multiple approaches to IT support available for the modern business. ...
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4 Reasons Why You Should Quit Stressing Out About Stress

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Stress is a natural part of the workplace. It’s almost impossible to make it through the workday without getting stressed out about at least one thing or another, especially when you’re a business owner. In these stress-filled circumstances, it’s important to remember that stress isn’t always a bad thing; it has some redeemi...
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Why You Need to Have a Technology Replacement Plan

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Computer hardware doesn’t last forever. Sooner or later, you’ll need to replace your equipment, or risk operations slowing to a crawl due to outdated equipment still in use. Do you have a timetable for replacing your equipment? Do you have a procedure in place to properly dispose of your old hardware? Every organization needs to think t...
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Every Business Owner Must Understand These 4 Fundamentals of IT

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Know Who to Contact for SupportYou should be aware of who your point of contact is for your IT department. If you don’t, your employees probably don’t, either. Therefore, you need to lead by example and share this information with them in the event of technical difficulties. Doing so allows your team to cooperate with IT and improve ope...
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Taking a Vacation From Your Technology While On Vacation Can Actually Make Things Worse

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Everyone loves a good vacation, especially if you have the good fortune of having a reliable staff on-hand that can handle the administration of your office while you’re away. Although, it might be tempting to just cut yourself off from technology and enjoy your time off, doing so might cause problems down the line that could easily be preven...
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Tip of the Week: You Need to Manage Your Company’s Online Reputation--Here’s How to Get Started!

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Two things are true today: 1) having a good reputation is critical to the success of any organization, and 2) the Internet is a vast network where seemingly anything goes. How then can you make sure that what’s said online about your organization isn’t hurting your reputation? By taking some basic online reputation management actions, y...
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