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TWINTEL Solutions Blog

TWINTEL Solutions has been serving the Orange County, Los Angeles County, Riverside County, and San Diego County, areas. Since 2005, TWINTEL has provided IT Support such as technical help desk support, computer support, and overall IT consulting to small and medium-sized businesses.

Managed IT Makes Your Business More Resilient and Efficient

Managed IT Makes Your Business More Resilient and Efficient

Technology is necessary for so many businesses, but some don’t know how best to approach managing it. This is particularly difficult for businesses that have limited budgets and workforces, which leads organizations to simply go without the support in favor of saving some cash. Of course, when something goes wrong, it’s more noticeable and could cause major troubles in the future. This break-fix IT is far from the best way to approach IT maintenance, but how can you make sure your budget doesn’t suffer from it?

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What it Looks Like When an IT Provider Goes Above and Beyond

What it Looks Like When an IT Provider Goes Above and Beyond

Modern businesses have a lot more to worry about than organizations did over 100 years ago. Chances are that your organization has its hands full with operations, and the last thing that you want to worry about is securing data and hoping that your technology solutions work as intended. Thankfully, you can easily outsource the management of these systems to a managed IT services provider.

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100% Uptime is a Myth, But Proactive IT Solutions Gets You Close

100% Uptime is a Myth, But Proactive IT Solutions Gets You Close

Every piece of technology comes with this risk. Although, some businesses are better at mitigating this risk than others, and it’s usually based on how they approach their organization's IT maintenance.

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Give Your Staff the IT Support They Need Without Breaking the Budget

Give Your Staff the IT Support They Need Without Breaking the Budget

What would you do if you got a surprise bill for tech support? Would you go around the office asking where it came from, or would you worry more about trying to figure out how you’re going to pay for it? Clearly someone in your office doesn’t know the proper way of asking for IT support if you are receiving mystery invoices. Regardless, it’s important that you understand that this is the norm for an organization working with a break-fix IT provider.

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Tip of the Week: Easy Ways to Train Your Staff About IT

Tip of the Week: Easy Ways to Train Your Staff About IT

You might wish that your employees know more about IT and its inner workings, and you’re not alone. SMBs often suffer from a lack of IT talent, and they might try to supplement this lack of proficiency by training employees on how to do basic computer tasks required to work effectively. Thankfully, you don’t have to rely on just your knowledge and that of your employees when it comes to maintaining your technology.

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Tip of the Week: 6 Truths to Guide Your PC Troubleshooting Efforts

Tip of the Week: 6 Truths to Guide Your PC Troubleshooting Efforts

We’ve all ran into problems that weren’t easily solvable, even by technically-proficient people. In fact, it’s often the case that simple problems can be escalated far beyond where they deserve to be. Sometimes all it takes is a little outside perspective, and some out-of-the-box thinking, to fix an issue.

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3 Ways Managed IT Saves Your Business Money

3 Ways Managed IT Saves Your Business Money

Not too long ago, businesses would seek out technology professionals for help in resolving difficulties. Nowadays, the way companies go about IT maintenance has been turned on its head. Instead of reacting to major hardware failure, businesses are finding it more economical to proactively maintain their technology, preventing major issues from happening in the first place.

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Break-Fix IT is an Inefficient Way of Handling Technology

b2ap3_thumbnail_break_fix_makes_no_sense_400.jpgHow does your business handle technology problems that come with using servers, workstations and other solutions in the workplace? Do you solve problems as they come up, or do you take a proactive stance to keep your tech under control? Either way, the fact remains that break-fix IT is an inefficient and wasteful way of approaching your technology solutions, especially with managed service providers changing the way SMBs implement technology.

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