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TWINTEL Solutions Blog

TWINTEL Solutions has been serving the Orange County, Los Angeles County, Riverside County, and San Diego County, areas. Since 2005, TWINTEL has provided IT Support such as technical help desk support, computer support, and overall IT consulting to small and medium-sized businesses.

I Never Need to Call My Managed IT Provider, Do I Need Them?

I Never Need to Call My Managed IT Provider, Do I Need Them?

Business owners; ever sit down and run through all of your expenses and ask yourself (or your accountant) what you are actually paying for? We’ve been there. Technology expenses like hardware, software licensing, cloud hosting, management and maintenance, support, and service agreements all add up quickly and it makes it easy to question what you can trim to save money without sinking the ship, especially when you rarely need to call your current IT provider.

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Clearing Up a Few Common MSP Misunderstandings

Clearing Up a Few Common MSP Misunderstandings

Let’s be real: the title “managed service provider” doesn’t cast much insight into what we do on a daily basis. Even when people understand what we do, there are a lot of parts that confuse them and lead them to false conclusions. As a result, we wanted to take a few minutes and go over what it is that we do for our clients.

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You May Be Surprised What You Are Missing Without a Help Desk

You May Be Surprised What You Are Missing Without a Help Desk

Businesses these days rely on technology in order to function properly, but what happens when this technology doesn’t operate as intended? If your organization doesn’t have a dedicated help desk on-premise, you’re probably suffering from unnecessary downtime and technology troubles with no recourse.

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Why It’s Great that Managed Services are Managed

Why It’s Great that Managed Services are Managed

One of the key benefits of managed IT services is right in the title. It’s managed, meaning that you don’t have to worry about maintaining or configuring your systems. Many small businesses see these kinds of advertisements out in the world but don’t necessarily understand what services are being marketed to them. We’ll take a deep dive into what you can expect from “managed” services for your organization.

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Know Your Tech: Wizard

Know Your Tech: Wizard

At first glance, you might not think about computing when the term “wizard” pops up. However, there is a certain type of program that is used exclusively for the purpose of helping someone install something on their computer.

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IT Outsourcing Has Been Around For A While

IT Outsourcing Has Been Around For A While

Outsourced IT is still a relatively new concept, but outsourced services in general have been around for quite some time. Business owners and even individual users have been taking advantage of outsourced services for quite some time, and the fact that they can take advantage of managed IT services via outsourcing companies makes managing their technology much easier.

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Professional Services Benefit Significantly from Managed IT Solutions

Professional Services Benefit Significantly from Managed IT Solutions

Do you fall into the broad term of “professional services?” If so, you might be interested in hearing how managed IT can help you improve operations and take advantage of other various benefits that they provide for organizations like yours. Let’s take a look at some of the many solutions that MSPs can offer for your business. You’ll be surprised by how much more work you can get done during the workday!

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What Services Can You Outsource to a Managed IT Provider?

What Services Can You Outsource to a Managed IT Provider?

Time is one of the few resources in business that cannot be reclaimed. It should be the goal of every business executive to spend most of their time making money. Unfortunately, when you experience trouble with your technology or network, this becomes difficult at best to accomplish. Outsourced IT is a great method that any business can implement in order to create more free time to focus on business operations and money-making initiatives.

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Managed IT Can Help SMBs Tackle These 3 Common Challenges

Managed IT Can Help SMBs Tackle These 3 Common Challenges

It’s only natural that new and improved technologies will be challenging for employees to embrace and become accustomed to using. These challenges tend to shape how businesses will make their decisions as time passes. A few industry research firms have released their projections as to what challenges businesses will face in the coming months of 2017.

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Our 10 Benefits

Our 10 Benefits Whitepaper

This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.

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