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TWINTEL Solutions Blog

TWINTEL Solutions has been serving the Orange County, Los Angeles County, Riverside County, and San Diego County, areas. Since 2005, TWINTEL has provided IT Support such as technical help desk support, computer support, and overall IT consulting to small and medium-sized businesses.

Clearing Up a Few Common MSP Misunderstandings

Clearing Up a Few Common MSP Misunderstandings

Let’s be real: the title “managed service provider” doesn’t cast much insight into what we do on a daily basis. Even when people understand what we do, there are a lot of parts that confuse them and lead them to false conclusions. As a result, we wanted to take a few minutes and go over what it is that we do for our clients.

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Reduce Your Costs By Outsourcing Your IT Management

Reduce Your Costs By Outsourcing Your IT Management

Your business deals with all types of troubles, but one trouble that can be extraordinarily costly is when your organization's technology doesn’t work properly. That’s why many businesses hire an IT staff who work to mitigate technology-related problems. One issue you should be cognizant of is cost. Typically, IT professionals have training, certifications, and experience and demand an above average salary. If you have a small or medium-sized business that is working with tight margins as it is, it can be extremely difficult to take on new personnel costs; especially ones that don’t directly result in bringing revenue through the door.

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Delivering Value Through Managed IT Services

Delivering Value Through Managed IT Services

IT management is something that is tricky for many organizations--particularly small businesses that have limited budgets and workforces. Does your business have adequate access to IT solutions that make your life easier? Traditionally, the break-fix method of IT support has cost businesses like yours a lot of money. That’s why the proactive Managed IT service method is exactly what many businesses are looking for.

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Which Approach Puts Your IT in a Better Position?

Which Approach Puts Your IT in a Better Position?

Technology management is one of the major issues that challenge small businesses. Do you know the various strengths and weaknesses of having an in-house IT department versus an outsourced IT provider? As a managed service provider ourselves, we’re in a unique position to help your business make an educated decision about the future of its IT management.

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Are You Prepared for Employees to Bring Their Own Devices?

Are You Prepared for Employees to Bring Their Own Devices?

Bring Your Own Device policies have helped many companies save money on technology by allowing employees to use their own devices, rather than taking on the cost of providing devices. However, as much as a BYOD approach can help a business financially, there are some potential drawbacks to adopting one that you should be prepared to deal with.

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IT Outsourcing Has Been Around For A While

IT Outsourcing Has Been Around For A While

Outsourced IT is still a relatively new concept, but outsourced services in general have been around for quite some time. Business owners and even individual users have been taking advantage of outsourced services for quite some time, and the fact that they can take advantage of managed IT services via outsourcing companies makes managing their technology much easier.

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3 Ways Managed IT Creates Benefits for Your Business

3 Ways Managed IT Creates Benefits for Your Business

Does your business technology help you improve operations, or does it hinder your staff to the point where it’s nothing but a frustration? Chances are that your business requires considerable IT maintenance just to keep things moving forward, but if yourself and your employees are responsible for such a duty, you could be wasting valuable time and effort for other business ventures. To solve this dilemma, you should consider managed IT services for your network maintenance.

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What Services Can You Outsource to a Managed IT Provider?

What Services Can You Outsource to a Managed IT Provider?

Time is one of the few resources in business that cannot be reclaimed. It should be the goal of every business executive to spend most of their time making money. Unfortunately, when you experience trouble with your technology or network, this becomes difficult at best to accomplish. Outsourced IT is a great method that any business can implement in order to create more free time to focus on business operations and money-making initiatives.

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Here’s a Cost-Effective Alternative to Onboarding Additional IT Staff

Here’s a Cost-Effective Alternative to Onboarding Additional IT Staff

An internal IT department serves two primary purposes for businesses. The first is to keep an eye on your technology problems and resolve them. The second is to plan for the future and implement new strategies that will help your organization function more effectively. The problem for the average small business is that their IT department often doesn’t have the luxury of performing both of these tasks.

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Explaining Managed IT to Busy Business Owners

Explaining Managed IT to Busy Business Owners

As a business, you focus on providing a specific good or service to your area. This means spending a considerable amount of time trying to make your organization the go-to SMB for that particular service. All organizations specialize in a certain craft, but sometimes their skills may fall short of their needs in areas that lay outside this expertise. Outsourcing is a simple way for businesses to leverage skills that aren’t part of their expertise without taking the time to learn the skill themselves, and it’s an invaluable part of any business owner’s strategy.

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Outsource Your IT and Stop Worrying About These 3 Responsibilities

Outsource Your IT and Stop Worrying About These 3 Responsibilities

The last time you reached out to IT support, how long did it take them to respond to your request? Did they have to drive all the way to your office, only to resolve the issue far too late? Being able to take prompt action is key to alleviating IT issues, especially when mission-critical data is on the line. A remote monitoring and maintenance solution may be just the tool you need to keep your systems maintained and operating properly, and all without expensive on-site visits.

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4 Ways Outsourcing Your IT Will Revolutionize Operations

4 Ways Outsourcing Your IT Will Revolutionize Operations

The traditional break-fix IT model may have worked for businesses years ago, but today it holds them back from fully leveraging their IT to its fullest potential. Managed IT, the superior alternative, aims to take the difficulty out of managing IT so that you can focus on running your business. Here are just a few managed IT services that free up your business in this way.

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Outsourced IT is Specially Designed for Businesses that are Stretched Too Thin

Outsourced IT is Specially Designed for Businesses that are Stretched Too Thin

Running a business is challenging, especially when it comes to juggling your assets and your IT budget. That’s not even mentioning managing your workforce, or delegating tasks out to those who are qualified to perform them. While you’re busy with all of these responsibilities, chances are that there will always be one task within your organization that’s better handled by a professional: your IT management.

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It Pays to Outsource Your IT

It Pays to Outsource Your IT

Technology can be fickle at times. When it’s not working properly, it can hold your business back from reaching its maximum potential. Therefore, in order to maximize your bottom line, it becomes common sense to ensure that your technology is in proper working order at all times. The problem lies in the fact that you may not necessarily specialize in technology management, and don’t have the time or budget to perform maintenance yourself. What’s the SMB to do?

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Our 10 Benefits

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This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.

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