TWINTEL Solutions Blog

TWINTEL Solutions has been serving the Orange County, Los Angeles County, Riverside County, and San Diego County, areas. Since 2005, TWINTEL has provided IT Support such as technical help desk support, computer support, and overall IT consulting to small and medium-sized businesses.

How Secure is Your Use of Cloud Solutions?

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Cloud computing is generally accepted today as a good option for businesses. While we aren't arguing that this isn't the case, we wanted to make sure that your cloud use--actual or theoretical--was sufficiently secure. Many will neglect to consider how secure their use of cloud solutions is, which is something that we'd like to fix.To do so, we'll ...
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More Industries are Seeing Accountability and Security with Blockchain

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Blockchain is one of the most dynamic new technologies, but up until recently, there hasn't been a lot accomplished in the way of creating viable distributed software titles. In fact, the most recognized technology created with blockchain is cryptocurrency. This says quite a bit. Today, we'll look at blockchain-enhanced software and how it's only a...
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Coronavirus: A Threat to Your Staff, Cyberthreat to Your Operations

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 COVID-19, or coronavirus, has been a major global health concern over the past couple of months. At this point, it is clear that this disease could have serious impacts on the workplace. We wanted to provide a brief rundown of good workplace and network health practices, as well as a few pointers on how you can handle health-based employee ab...
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VoIP Can Replace Analog Phone Systems

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It's true that Voice over Internet Protocol (VoIP) is probably going to be cheaper than using an enterprise phone system through your regional phone company. While cost reduction is a good reason to choose a service, VoIP does much more than just reduce communication costs. Implementing a VoIP platform also presents a lot of solid options that can ...
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Should Your HR Department Be Worried (About Automation)?

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Most companies have some sort of human resources department. Some are bigger than others. Some are more effective than others. Typically, the HR department deals with a lot of the stuff that no one else likes to. Today, software is being created using artificial intelligence that will be able to complete many of these tasks. Let's take a look at ho...
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Can Outsourcing Be an Option for Your Business?

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There is a major problem that the owners of most small-to-medium-sized businesses run into: impatience. Their business might not be growing at the rate they like, or they may just have too much work to accomplish in order to grow. Whatever the problem is, outsourcing parts of a business can really bring a whole lot of benefits. Let's take a look at...
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Tip of the Week: Fixing a Slow Internet Connection

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The modern business uses IT in so many ways that aim to make a business move faster, be more efficient, and ultimately, produce more than it would have without that technology. Each of these technologies are powerful in their own right, but they depend on two variables: electricity and a reliably fast Internet connection. When your Internet connect...
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Is there a Difference Between Restarting and Just Turning It Off?

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In a word, yes. Sure, there's the obvious difference in that one leaves you with a computer that is turned off while the other results in it being turned on again, but there are other important differences that are present behind the scenes. Let's go over a few of these differences, and how they impact when you should restart your computer versus w...
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Verified Business SMS Added to Messages

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Now that text messaging is being used for marketing, it isn't that rare to see messages in your inbox that are from businesses. Most of these messages, however, seem to come from a random number. Google has taken notice and is rolling out a way for businesses to verify that they are the ones that are sending users messages.Most users that have an A...
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Tip of the Week: Four Fundamental Small Business Tech Tips

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Technology impacts the business landscape more than it ever has, and its impact shows no sign of slowing. This is especially the case for the small business, which now has a much larger pool of competitors to deal with. As a result, it is more crucial than ever that small businesses take advantage of technology to assist them. Let's go over a few t...
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Integration Brings Benefits to Business

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For today's business, agility is important. Things can change so rapidly that if a business commits to one way of doing business, it could spell curtains for them if they are forced into making changes that don't work with certain strategies or technologies they've chosen to use. These days, software integration can allow businesses to optimize the...
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IT Trends SMBs Should Focus On in 2020

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Technology is a key part of operating a business nowadays, which is why advancements in business technology solutions are so important for organizations to keep pace with. Let's review a few solutions and technologies that we predict businesses will (or at least, should) focus on this year.Business AutomationAs businesses have strict cost considera...
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Tip of the Week: How to Avoid Phishing Scams

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For many businesses, email plays a crucial role in the dessemination of information. Whether it is simply interacting with clients or pushing directions to individuals, email is a simple and efficient way to communicate. One problem that organizations are running into is that individuals are being inundated with social engineering messages called p...
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Social Engineering Isn’t Going Away

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When someone starts talking about social engineering, people often get confused. They think we're talking about cloning. While having two of something you love may not be terrible, the social engineering we routinely cite is much, much worse. Social engineering is the act of using social interactions to get people to make cybersecurity mistakes. To...
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How Well is Your Printing Managed?

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​The dreaded printer is often ignored by business professionals, until they have to use it, and it's out of ink/toner, has a paper jam deep inside the machine, or they mysteriously disappear from the network for no reason. They are forgettable machines that hardly function properly and need constant maintenance; and, this can get really expensive.D...
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Tip of the Week: Making Microsoft OneDrive Work for You

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 From its very beginnings, Microsoft has been creating devices and software to help users accomplish their goals. This is one reason why their solutions are so commonly found in businesses. Today, we wanted to focus on just one, OneDrive, and highlight some of its features that any business could find useful.For context, it helps to know that ...
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What’s the Point of An IT Assessment

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In business today, information technology is being utilized in a manner that can make it seem like business isn't possible without it. In some cases, it isn't, but then there is technology being deployed that is simply inefficiently deployed, used haphazardly, and could be looked on as more of a liability than anything else. Frequently getting an I...
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Motivate Your Employees with More Playful Work Practices

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Workplace engagement has long been a conundrum--how do you maximize the productivity of your business without alienating your team through quotas and ironclad policies? Many businesses have been finding that an effective way to do just that has been to use a concept known as 'gamification.' Let's explore gamification and how it might be useful to y...
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Tip of the Week: Why Rebooting Can Fix so Many Problems

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There is quite possibly no more famous question in IT services than "Have you tried turning it off and on again?" While it may sound like a joke (and has quite often been used as one), could this advice actually work? The short answer: it does. For this week's tip, we'll explain why that is.There are countless examples of IT turning to a reboot as ...
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Why It’s Paramount to Keep Security in Mind

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 Over the last few years, there has been a meteoric rise in cybercrime, with nothing to indicate that rates will decrease anytime soon. Why would they? Bad actors and cybercriminals can make a pretty penny by attacking businesses, and they are only becoming more equipped and experienced in doing so.The past few years have seen some of history'...
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