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My Account

Welcome to your account management page.  As a TWINTEL partner, you have access to specialized resources which allow you to stay organized and take advantage of valuable IT resources.

Support Center

  • Submit new service ticket

  • View summary and statuses of your service tickets

  • View project summary and statuses

CTO Corner

  • View your network recommendations and current CTO summary update

  • View Network reporting including your network health reports

  • View IT Asset information, including serial #'s, product keys, hardware specifications and warranty Info

Training and Useful Download Center

  • Access to training materials including video and end-user guides

  • Access to useful IT Tricks and Tips

  • Access to important IT department documentation, policy and other useful templates

Administrative Center

  • View Invoicing and Billing Information

  • Current Agreement Details

Our 10 Benefits

Our 10 Benefits Whitepaper

This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.

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