"Customer's perception is our reality"
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TWINTEL will be your one and only point of contact for all of your technology needs. TWINTEL will take charge of your entire computer network, manage your communications, and maintain your website.
TWINTEL only hires Certified and experienced technology professionals to support, manage and monitor your technology infrastructure 24/7/365.
TWINTEL offers complete and unlimited technology support and maintenance for one affordable and predictable monthly cost. You can call TWINTEL for any technical support questions you may have at any time. In addition, you no longer have to worry about outrageous technical support rates and charges that you may have experienced from prior technology support companies!
We understand that your company is not in the technology solutions business. With TWINTEL by your side, you will get a full technology department working seamlessly with and for you. Our services include helpdesk support with certified network engineers and experienced IT managers. With our collaboration, you will be able to focus on your mission, while we focus on the growing needs of your entire tech department.
We pro-actively monitor, manage and support your computer network 24/7/365. Additionally, we ensure that your computer network is always secure and optimized, ensuring maximum availability and uptime.
As a true technology partner, we look out for your bottom line and purchase from your side of the table. Dealing with third party vendors in technology purchases can be a challenging task; therefore as your partner, we offer to join you at the negotiation table to get you the best prices.
TWINTEL will guide and offer you the best recommendations on purchasing the most current technology with cost saving opportunities for your organization. TWINTEL will assign a Chief Information Officer that manages all third-party technology vendors, including your phones, internet, and web hosting.
"Beauty is in the eye of the beholder?" Well, actually that's not the case in IT. Beauty, quality, a complete job, is defined by the client alone. We ensure that each and every task performed is tested and quality assured. Simply put, we aren't happy, until you are.
All of our support plans and service level agreements are 100% Guaranteed.
You will receive professional guidance in the evaluation, implementation and support of any new technology products and services. Our IT Managers sit with you during the sales demonstrations. We represent you; we will ask the tough technical questions on your behalf to make sure we get all our bases covered including the best pricing.